Customer Service Technician

Larizza Montero

**** ******** ******, *****, ** *0457

347-***-****

OBJECTIVE

A position that can allow me to apply my strong organizational, efficiency, creative, honest and

reliable skills.I also will like to have the opportunity to professionally grow.

EDUCATION

Altos de Chavón- The School of Design 2011

• Indesign CS5

Universidad Autónoma de Santo Domingo 2005–2010

• Bachelor Degree in Advertisement (Graphic Design)

Centro de Tecnología Universal (CENTU) 2007

• Graphic Design Technician

Articiencia 2001-2003

• Computer Technician

EXPERIENCE

Sales / Customer Service Rep. at Solid Source Global Solutions 09/2010 – 09/2011

• Sell diferent products and services such as: Newspaper subscriptions, Merchant accounts,

Identity theft protection service, Cable tv, Phone and Internet services.

Also assist customer with technical problems and claims.

Distpacher at USA Limousine 05/2010 – 09/2010

• Make reservations, distpached and track them, send e-mails and invoices.

Graphic Designer at Jadex Publicidad 03/2007 – 09/2008

• Worked specifically with Vector Illustrations for a young people magazine designed by the

company, also collaborate with broshures, bussines cards and flyers.

Assistant at Centro Guardianes de la Salud 09/2005 – 12/2005

• Answer phones and take messages as needed for the Doctor, coordinate and schedule

appointments, update and organize patient’s medical records.

SKILLS

• Willingly assisting peers and superiors in a teamwork environment.

• Excellent communication and problem solving skills.

• Customer service skills.

• Enjoy working with people.

• Collaborated in a team-oriented atmosphere.

REFERENCE

• Mario Roberts 829-***-****

• Mirquella Cespedes 347-***-****

• Jay Jimenez 888-***-****

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