Customer Service Sales
Resume:
IMRAN WAHAB
Rolling Meadows, Illinois, 60008
********@*****.***
OBJECTIVE
To achieve a position with diversified responsibilities that will permit rapid intellectual advancement in the field of Sales, Marketing and Customer Service.
SUMMARY
Results proven management professional with five plus years of experience in sales/marketing and leadership positions.Experience in management all core functions within a business.
CORE COMPETENCIES
Selling product and services Recruiting staff
Training sales staff Increase sales
Manage stores and teams
Create positive work atmosphere
PROFESSIONAL EXPERIENCE
Chartered benefit services, Buffalo grove, IL March 2002-August 2005
Customer Service Supervisor
• Managed over fifteen employees.
• Established new accounts
• Trained new employees.
• Devised and introduced a referral program that encourages and facilitates existing customers to bring new customers.
• Open new accounts and monitor the sales.
Khan Computers, Chicago, IL September 2006-november 2009
Technical Support/Sales Manager.
• Managed team of four employees.
• Trained and mentored new employees.
• Increased sales over 40 % over the year.
• Conducted meetings with executives of various high level businesses. .
• Maintained 100% customer retention rate. Excelled in customer service.
• Over the phone technical support.
• Managing multiple stores.
EDUCATION
Bachelor in Human resource management continuing in Roosevelt University
TRAINING
Mcse window nt 4.0
A+
FOREIGN LANGUAGES Arabic and Urdu
REFERENCE Available upon request
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