Demetris Long Resume

Objective Obtain Administrative or Office Management position. Experience May 2007-Present Miller-Motte College Cary, North Carolina Financial Aid Planner ·1 Meeting with students to discuss their financial Aid Options ·2 Consoling students about student loans and government pell ·3 Consoling dropped students on exit loans ·4 Auditing all students financial aid files ·5 Enrolling students for financial aid (student loans, pell grants, credit based loans,) ·6 Speaking to graduates in the graduate seminar about exit loans. April 2006-May 2007 Reged Raleigh ,NC Financial Trainer Provide customer service to clients with high demands • Meet registration & shipping deadlines for top bankers • Process payments • Process registrations and manage client database ·1 Correlate top bankers with license classes ·2 Assign bankers with online and virtual material ·3 Maintain all aspect of Chase company portfolio ·4 Inform potential bankers with product knowledge and series requirements 2005-2006 Assurance Group Archdale, NC Leads Manager/Office assistant · Verify appointments for call center · Assist managers with light office duties, including faxing, scanning, emailing, and copying. . · Manage leads for licensed agents for Humana and United Healthcare. Making sure each agent work was validated correctly. Assess problems for agents in their region. 2005-2006 Old Navy Greensboro, NC Customer Service Associate · Assist customers on the sales floor with merchandise · Assist customers on register · Help upload trucks for the logistics team. Responsible for placing new items of merchandise on the sales floor. Summer 2004 Sony of America New York, NY Internship/ Assistant to the VP of Promotions · Perform strong office duties including emailing, creating memos, calling potential clients, welcoming clients and booking travel. · Promote several artists and work closely with the marketing team. · Kept track of weekly and bi-weekly stats on various products. 2002-2004 Semaj Entertainment Greenville, NC Promotions · Headed the promotions department in the company. · Promote at different functions with the use of internet, TV, radio, and print. · Implemented company marketing strategy on a daily basis. Education 2000-2005 East Carolina University Greenville, NC · B.A in Communications with a concentration in Public Relations. · Minor in Business Administration Skills Better than average knowledge in Microsoft word, excel, PowerPoint. Microsoft Image maker. Working knowledge of Microsoft Outlook. Reference: Michael Neal Greensboro, North Carolina Time Warner Cable Rep 336-***-**** Kendrick Whittaker Enfield, North Carolina RBC Centura Customer Service 252-***-**** Victor Joyner Raleigh, North Carolina Mental Health Assistant 252-***-****