Customer Service Manager

Elizabeth C. Keith-Olsen

**** ********* ****** • CLAYMONT, DE • 19703

818-***-**** • *********.**********@*****.***

EDUCATION

Rutgers University School of Law – Camden Camden, NJ

Juris Doctor Candidate, expected May 2012.

• Recipient of Dean’s Academic Scholarship 2009-2010.

• Willem C. Vis Moot Team Member 2012 – Competing in Vienna, Austria.

• Phi Alpha Delta Law Fraternity, International – Justice (President).

• Delaware Bankruptcy American Inn of Court – Student Member.

Flagler College St. Augustine, FL

Bachelor of Science in Political Science, Minors in Pre-law & Economics. Cum Laude, May 2007.

• Recipient of Kirbo Excellence in Pre-law Scholarship 2005-2007.

• Phi Alpha Delta Pre-law Fraternity: President 2005-2007, Vice President 2004-2005.

• Student attorney coordinator/trainer for St. John’s County Teen Court Program.

• Resident Advisor: live-in mentor, rule enforcer, and event planner for thirty-seven female residents.

Georgetown University Washington, DC

• Accepted to highly competitive summer institute on comparative political and economic systems, Summer 2004.

LEGAL EXPERIENCE

The Honorable Mary F. Walrath Wilmington, DE January 2011 – April 2011

United States Bankruptcy Court – District of Delaware

Judicial Extern

• Daily tasks include reviewing claims, reviewing fee petitions, research assignments, and writing opinions.

• Published opinion Slip Copy, 2011 WL 748279.

Law Offices of John W. Hargrave Barrington, NJ January 2011 – Present

Law Clerk

• Assist bankruptcy trustee with all aspects of chapter 7 and 13 cases, including file work-ups, preference and fraudulent conveyance searches, and asset work.

• Assist debtor attorney in preparing petitions using best case software, research bankruptcy topics as assigned, correspond with clients to ensure petitions are accurate and complete.

Rutgers Child and Family Clinic Camden, NJ January 2012 – May 2012

Student Intern

• Student Intern responsible for three cases – two SSI and one DYFS.

• Serve as law guardian for two minor children by performing home visits, school visits, counseling clients, drafting and filing court documents, and appearing in court on client’s behalf.

Law Office of John A. Klamo Cherry Hill, NJ May 2010 – January 2011

Law Clerk

• Legal researcher and writer on a wide variety of legal topics including: workers compensation, personal injury, criminal, contract, and family law.

• Daily tasks include drafting complaints, motions, client letters, and court correspondence, drafting answers to complaints, interviewing clients, answering interrogatories, and prepping clients for trial.

Rutgers Bankruptcy Clinic Camden, NJ August 2010 – Present

Volunteer

• Completed eight hours of required training on how to file Chapter 7 bankruptcy petitions.

• Interview clients, gather documentation, and file Chapter 7 petitions using Best Case software.

PRIOR EXPERIENCE

Motel 6 – Accor North America Orange, CA May 2007 – July 2009

General Manager

• Responsible for revenue management of 153-room motel near Disneyland and Angel Stadium.

• Year-end profit goal of 1.2 million. Year-end profit of 1.4 million – exceeded goal by $200,000.

• Supervised motel staff of twenty-five to thirty employees.

• Increased profit margins by managing payroll, supply ordering, cash control, employee training, interviewing, hiring, terminating employment, vendor/supplier management, and customer service.

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