RESUME

Attn.>To Whom It May Concern:

I sincerely appreciate your taking time to review my qualifications and I would love the opportunity to apply any of my knowledge or skills in that area if it would be of assistance to you.

In addition to the responsibilities as outlined in my resume, I was exposed to a number of technical issues in different areas of computer technology, was given rigorous assignments that helped me develop strong technical and analytical skills, and was fortunate to be able to resolve this matters. I have frequently assisted training my fellow clients users, and trouble-shooting their various computer problems and questions. I have also initiated information and personal management systems to increase efficiency and reduce error and complexity. I tremendously enjoy the creative process involved in analyzing and solving technical matters. It is because of this practical experience that I am confident of my ability to successfully meet the demands of a fast-paced and diverse working environment. I believe that my technical skills and work ethic, combined with my enthusiasm for the information technology, will enable me to make a valuable contribution to your firm.

My experience with computers goes back to early the 1980’s. At that time I started learning computer programming with obsoletes types of hardware at this date. Well, it's an old and long story that has been changing and upgraded through the years. And I decided to turn my eyes to companies where the I.T. is growing up daily to develop my visions and my experiences. During my years of experience, I have established excellent working relationships with personnel from all levels and backgrounds. My administrative, organization and analytical skills, along with hard work and professional competence, are among the strengths that will enable me to perform well and contribute to your work force. I would regard a position with your firm as an excellent opportunity for you to benefit from my professional experience while allowing me to be exposed to quality and exciting work.

I will be highly appreciated your kind review and consideration about my resume. Looking forward to hearing from you soon. I remain with Best regards.

Sincerely,

Pablo N. Casado Jáquez.

*******@*******.***

IT Specialist, Support Technician & Network Management

Pablo N. Casado Jáquez, *******@*******.***

Salary Exp.: USD$ 40,000+

EXPERIENCE

2007-Present *-* CONFIDENTIAL *-* , New York, USA.

IT Specialist

I.T. Solution Provider &Technical Support

2003- 2007 Freelancer – Independent, New York, USA.

I.T. Specialist/Consultant.

Network Implementation, administration and management

I.T. Solution Provider, Consultant &Technical Support

OEM System Builder of Box

Independent Software Vendor (ISV)

Value Added Reseller (VAR)

1998 – 2003. HYPER! Digital, Dominican Republic

I.T. Consultant.

Network Implementation, administration and management

1997. La RINCONADA, Dominican Rep.

I.T. Manager.

Desktop and Network Support

Managing Business Application Software’s for the Servers Company and Store

Provide Technical and Network Support to workstations and servers

1996. Ferretería POPULAR, Dominican Republic

Database Administrator & Tech. Support

IT, Tech. Support

1993. Servicios científicos & técnicos (SERCITEC), Dominican Republic

IT Manager.

Network administration

Server and Workstations troubleshooting

1991. Servicios electro médicos e institucionales (SEMINSA), Dominican Republic

Technical Support, Electronics Technician.

Computer Support Technician

Technical Solution Provider for customers and clients.

EDUCATION

Microsoft Certified Professional, Microsoft Corp.

Certifications

Microsoft Certified Professional (MCP).

Microsoft Certified Desktop Solution Technician (MCDST).

Microsoft Certified Product Specialist (MCPS).

Microsoft Certified Network Product Specialist (MCNPS).

Area of Specialization (AOS)

MCPS - AOS: Microsoft System Builders.

MCPS - AOS: Network Infrastructure - Desktop Deployment AOS.

MCPS - AOS: Competency - Network Infrastructure.

MCNPS - AOS: Competency - Information Worker Solutions.

MCNPS - AOS: Competency - Advanced Infrastructure Solutions.

MCNPS - AOS: Competency - Networking Infrastructure Solutions.

MCNPS - AOS: Competency - Information Worker Solutions – Office Deployment.

MCNPS - AOS: Competency - OEM Hardware Solutions - System Building.

MCNPS - AOS: Competency - Microsoft Business Solutions.

AOS: Microsoft Dynamics CRM - MS Exams.

AOS: Microsoft Dynamics Point of Sale - áMS Exams.

AOS: Microsoft Dynamics Point of Sale - Optional Exams.

MS Office 2003 Pre-Installation Specialist Knowledge Credential, OEM Microsoft Corp.

Diplomas

Microsoft Technology Competencies and Solutions, Microsoft Partner University (MPU)

• Networking Infrastructure Solutions

• Advanced Infrastructure Solutions

• Information Worker Solutions

• OEM System Builder Licensing

• Security Solutions

• Authorized Education Reseller (AER)

Certifications

2006. Certified Network Systems Technician (CNST), Electronics Technician Association (ETA-I).

2005. CompTIA Network+ Certified, The Computing Technology Industry Association, Inc.

CompTIA A+ Certified, The Computing Technology Industry Association, Inc.

Certificates of completion

2006. The HP Learning Center.

• Advanced network administration.

• Small Business networking.

• Servers 101.

Certification of participation

2001. 9th Academic- Enterprise Congress: “Successful Models of Administration”.

Universidad Católica de Santo Domingo (UCSD)

Other IT Certifications

• Novell NetWare Administration, RAM- Datos

• C++ Programmer, Universidad Ibero-Americana (UNIBE)

• ANS/COBOL Programmer, Pontificia Universidad Católica Madre & Maestra (PUCMM)

• Foundation of Design and programming, Pontificia Universidad Católica Madre & Maestra (PUCMM)

• Computers Concepts, Pontificia Universidad Católica Madre & Maestra (PUCMM)

• Disk operating systems (DOS) / Basic language Programming, CENTU/ PC-Center

Electronics Technician, Universidad APEC

Certification.

• Basics in ELECTRONICS

• Modern Digital ELECTRONICS

Electronics Engineering, Universidad APEC

Some College Coursework Completed.

Electronics Engineering: Specialization in Computers.

High School, Bachelor in Science and Letters, Colegio Santa Teresita.

Diploma

SKILLS

Computer Support Technician & IT Consultant

• Mobile, Desktops, Laptops and Servers Hardware Installation, maintenance and Troubleshooting.

• Internet development and content management.

• Data management and manipulation.

• Database installation and maintenance.

• End-User support, in person and using remote desktop sharing tools.

• Operating Systems Installation, maintenance and management.

• Software assistance, maintenance and care.

• Network implementation, maintenance, diagnostics and troubleshooting.

• Data flow Security and privacy hardenings.

• Other casual Technician Services & Systems Operations.

• Technical leader and Assistance.

Technology Exposure

• Mobile Computing: Using Networks and sharing tech. to acquire information access.

• Hardware: Computers and Network peripherals Installations, maintenance, System building with Original

Equipment Manufacturer (OEM) and aftermarket products.

• Database: MS SQL & Access, Relational Database management system (RDBMS).

• Programming Languages Analysis: C++, BASIC, COBOL, OS Shell Scripting and web coding.

• Operating Systems: Microsoft DOS, Windows (Mobile, Embedded, Desktops/Workstations and Servers),

Novell Netware, DR.DOS, SCO UNIX, Sun Solaris/Sun Java Desktop and Linux.

• Server Applications: Web, File, Mail, Messaging, Collaboration and data unification.

• Networking: Designing, Installing, configuring and maintaining networks in a number of places and

platforms from Personal, Home to Business. Assuring access with security and privacy.

• Internet Technologies: Messaging and collaboration, domain, Web coding and graphics design.

• User-Based Applications, Home and Office productivity applications, utilities and tools

• (Word processors, Spreadsheets, Presentations, Database and Messaging and collaboration)

• VoIP Open source trixbox, Asterisks, FreePBX and modules

LANGUAGES

Spanish

English

MEMBERSHIP

• Microsoft Partners Member, Microsoft Corp.

• Microsoft Certified Professional, Microsoft Corp.

• MSP Partners members, Cisco, Intel, Ingram Micro, Level platform & Microsoft Corp.

• IBM Business Partners, I.B.M. Corp.

• Electronics Technicians Association member, E.T.A. - International.

• CompTIA's Certified Candidate, CompTIA International.

Contact this candidate