Contract Administration Manager

STEPHANIE L. RANSONE

***** ******* **** ***** • Charlotte, North Carolina 28278 • 704-***-**** or 407-***-**** • *********@*****.***

SUMMARY OF QUALIFICATIONS

Seasoned Contract Administrator and Manager with extensive experience creating, implementing, and managing innovative business practices in dynamic and highly technical industries.

• Fosters growth, increases efficiency, reduces waste, and improves company flexibility while exceeding customer expectations and protecting company assets.

• Creates and manages contractual requirements for multimillion-dollar contracts.

• Trains personnel on contracting processes, procedures, guidelines, and implementing software.

• Generates invoicing standards, analyzes cost reports for discrepancies, and investigates past due invoices.

KEY COMPETENCIES

Government/corporate compliance • Budgeting • Database administration • Team leadership • Customer Relationship Management (CRM) software system administration

PROFESSIONAL EXPERIENCE

CHANNEL INTELLIGENCE, INC. • Celebration, Florida • 2004-2012*

Contract Administration Manager

• Created, implemented, and managed contracting process for all aspects of company business, increasing contracting productivity in first year by over 50%.

• Facilitated company growth through creation of contracts and customer agreements for sales force that expanded from 10 to more than over 30 in two years.

• Managed approval processes, customer requirements, issue analysis & resolution, and change requests for contracts from $2,000 to over $1.8 million in annual revenue.

• Compiled required information and documentation for Legal Department to register items with United States Patent and Trademark Office.

• Created procedures for the Legal Department that ensuring compliance with Generally Accepted Accounting Principles (GAAP) and Sarbanes-Oxley requirements, and for Sales Department setting internal organizational requirements.

• Established database of negotiated terms in each customer contract that provided, at a glance, how each customer’s agreement differs from standard contract template.

• Developed new contracting template, reduced from 12 individual templates to one standard MSA format, improving efficiency, reducing waste, and decreasing response time to customer needs.

• Maintained check and balances between contract executed and CRM software to confirm they match. Created all internal Work Orders that activate operations department to start implementing products sold and finance department to prepare invoices.

• Integrated contracts from acquired companies and trained new employees into processes utilized by company. Analyzed assumed contracts for compliance with organizational requirements and brought non-conforming contracts to within compliance.

* Currently working as outside consultant for Channel Intelligence, Inc., not as direct employee, as of 02/06/12.

ADECCO STAFFING • Orlando, Florida • 2004

Contract Associate (Temp)

• Performed daily functions on contracts at Universal Studios’ Creative Department. Utilized the Prolog system and successfully closed over 120 open contracts.

PANASONIC CORPORATE SYSTEMS COMPANY • Orlando, Florida • 2000-2004

Project & Contract Administrator (Acting in the capacity of Contract Manager)

• Assisted in customer budget and proposal preparation, and supported multiple PM’s with requirements for projects, resulting in doubling workload.

• Prepared contracts and/or AIA agreements, OCIP, bonding and other insurance requirements for company projects.

• Generated invoicing standards, analyzed cost reports for discrepancies, investigated past due invoices, and collected approximately $75,000 of “misplaced” revenue.

• Performed training for division in OSHA compliance and OCIP preparation on customer contracts.

TECHNICAL PROFICIENCIES

Software: MS Office Suite, Visio, MS Project

Database: Salesforce, Prolog, OnTrack and Company Proprietary software

EDUCATION AND FORMAL TRAINING

M.B.A., Technology Management Emphasis • 2003

University of Phoenix, Orlando, Florida

B.A., Business Administration, International Business Emphasis, and Spanish • 1997

Flagler College, St. Augustine, Florida

Internship: Institute for Organizational Wellness, Inc. – Assisted with the analysis and improvement of various organizations’ management.

PROFESSIONAL AFFILIATIONS AND CERTIFICATIONS

National Contract Management Association, Member • 2010.

Federal Acquisition Regulations (FAR) Overview, Certificate of Training • 2010.

Notary Public in the State of Florida, Commission • valid thru January 2014.

Certified Professional Contracts Manager (CPCM), currently pursuing certification.

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