Customer Service Engineer

Alexander Santangelo

** **** **** - ********, ** 08558 - 908-***-**** - **********.*********@*****.***

Education

Drexel University, Philadelphia, PA

Bachelor of Science in Biomedical Engineering, Anticipated Graduation: June, 2014

Awards

Dean's Scholarship, Drexel University, 2009

Skills

Computer: Pro/Engineer, LabVIEW, Maple, Mastersizer 2000, Velquest, Symyx, MS (Word, PowerPoint, Excel),

MATLAB

Laboratory: Sciricco 2000, Hydro 2000s, Hydro 2000up, Autosorb 3B, Autosorb 1B, Scanning electron

microscope, Optical microscope, pipettes, beakers, flasks, centrifuge, gel electrophoresis, Flow cytometer,

Hemocytomer, Flow cam, Photobioreactor

Engineering Design Project: Button Detection

• Designed and built a robot that would detect and press only red buttons in an arena.

• Used sensors to distinguish between red and blue buttons so that the robot could travel around the arena and

press only the red buttons on the wall.

• Helped to design and build the robot and decided the best sensors for the application.

Experience

BARD Holding Inc., Morrisville, PA

Lab Technician, September 2011 to April 2012

• Conducted research on algae.

• Monitor the flow in Photobioreactors.

• Set up and conducted experiments.

• Wrote reports for the experiments and research.

Bristol-Myers Squibb, New Brunswick, NJ

Lab Technician, September 2010 to March 2011

• Used Malvern instruments to perform particle size analysis to maintain quality on the active pharmaceutical

ingredient.

• Supported chemist with product development.

• Reviewed powdered drug under SEM and Light Microscope to determine drug properties.

• Analyzed results from drug testing and practiced GMP at all times.

• Wrote reports to be discussed in meetings.

Franks Building Supply, Somerset, NJ

Front End Manager, July 2002 to Present

• Supervise daily functions and operations.

• Provide customer service, product assembly, inventory, stocking, and organization, and serve as cashier.

• Place special orders with distributors for out of stock items.

Activities

• Actively involved with fundraising for Cystic Fibrosis, 2000-present

• Tutored at Princeton Young Achievers, February 2008- April 2009

• Member of the Men's High School Lacrosse Team, March 2005-March 2007

Relevant Coursework

Engineering Design Lab I, II, III Cells and Genetics Human Physiology I,II

Physics III Linear Engineering Systems I Materials I

The Body Synthetics

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