receptionist

Jawanna J. Waits

**** *. ****** **** ** Apt ****

Irving, Tx 75038

Phone: 972-***-****

************@*****.***

Summary of Qualifications

Exceptionally detailed, organized, and highly accurate business professional with a unique ability to successfully manage multiple secretarial projects simultaneously. Proven competencies as an office administrator with the ability to empower others and monitor cohesive business environments. Deliver outstanding results, leading to increased levels of responsibility and recognition. Well-developed interpersonal communication skills to work effectively with people from diverse professional and cultural backgrounds.

Professional Experience

Capital One Auto Finance Clerical Imaging 01/01/2011-Present

Compiled data to enable sales representatives to establish and call on a list of dealerships. Getting all the titles sent out once customer is through paying for their automobile loan. Contacting the state once needed to verify information and prepare for FedEx delivery. Imaged documents into the system that we receive daily for new customers and old. Make sure that everything is properly imaged for our records. Filing new documents on the shelves, and also pulling files for old customers that have paid off their auto loans.

Home Medical Services Data Entry 01/01/2010-01/01/2011

Provided detailed and comprehensive support for the company, by contacting different insurance companies and verifying health coverage for the Medicare and Medicaid recipients. Documenting and getting coverage information not limited to plan information. Maintain paperwork, and filing and faxing documents. Greet customers upon entering, mailing sorting, and Excel spreadsheets of travel documents. Arrange management meetings, and prepare meeting spaces.

Oregon Health and Science University Medical Receptionist 08/17/2006-01/01/2010

Answered multi line phones of up to 20 lines and transfer to correct departments. Distribute mail; filing, faxing and typing up excel spreadsheets. Insurance verification of new customers. Maintaining accurate paperwork for the insurance companies and taking payments. Greeting every customer upon arrival of appointments.

Wells Fargo Bank Data Entry 02/14/2002-08/17/2006

Maintained back office, and opened accounts for new customers and sent them there paperwork and account numbers for their new accounts. Sending FedEx packages for the customer so that they can sign documents and send back to us for verification of accounts. Opening Daily mail and distributing the mail and using the postage stamp.

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