SABANA AZAMEE
************@*****.**
Mississauga, ON
L4Z 4C1
OBJECTIVE
Seeking a position that requires an energetic and dedicated individual, and where diversified academic knowledge would be an asset to the employer.
QUALIFICATIONS
Built and maintained PC systems, IBM compatibles for workstation and servers.
Install and maintained all types printers such as Epson, HP, Dell, Compaq
Trouble shooting and diagnosing problems
Install Windows XP Professional in manually and typically method
Setup the system for Internet access and network printing
Create and manage users and groups
Install Microsoft Office, Windows Server, Help Desk and sound cards
Diagnosed computer hardware failure such as video card, motherboard, memory etc.
Implement resources sharing and scheduled backups
Very reliable, punctual and energetic
Enjoy working with public
EDUCATION
Diploma in Technical Support Specialist Everest College Canada 2008 - 2009
Course in Microsoft Office, Microsoft Word, ESL Education Center Canada 2007
Course in Typing Chaturvedi Typewriting School India 2004
Master in Science Purvanchal University India 2001 – 2003
Bachelor in Science Purvanchal University India 1998 - 2001
Course in National Service Scheme Purvanchal University India 1998 - 2000
PROJECT HIGHLIGHTS
Phase 1 Integration:
Build a PC and install operating system
Connect PC to server/printer set up share level security
Configure internet access and network printer pool
Install MS Office 2003
SABANA AZAMEE – PAGE 2
Phase 2 Integration:
Implement group policies (run gpmc.exe) to manage users and computer nodes on the network
Set resource sharing, share permissions and back-up settings
Install Help Desk support software, and enter client profile and call information
Add answers to client questions (calls) to Help Desk’s solutions database
Install network printer ports and access
Select appropriate hardware and configure network system
EXPERIENCE
Food Basic Store, February 2008 - March 2010
Cashier
Greeted customers in a pleasant manner helping to ensure repeat business.
Responsible for maintaining and balancing cash on a daily basis as well as credit, debit card transactions.
Organized and display store merchandise with good quality to detail and cleanliness.
Responsible for quality assurance of various product line
Goodwill Industries June 2007 - February 2008
Production Associate
Greeted customers in a pleasant manner and assisted customers efficiently.
Completed all cash register operation efficiently and used credit, debit card transactions.
Organized and distributed store merchandise.
Received household and clothing donations
Assisted with sorting and stocking of merchandise on the retail floor.
Shanti Niketan School April 2004 - June 2006
Teacher
Taught Mathematics to High School students with excellent results.
Created efficient curriculums and designed related activities.
Assisted with parent teacher meetings to give the parents a full analysis of the progress report of their child.
References Available Upon Request