Medical Assistant Manager
Resume:
Paulina Ruiz, RMA (AMT)
Hanover Park, IL 60133
*************@*******.***
Occupational Objective:
To utilize my acquired skills to attain a position as a Medical Assistant in order to contribute to quality patient care and improve patient relations in an outpatient setting.
Summary of Skills:
Proficient computer, administrative and patient care skills as well as, fluent in English and Spanish both verbally and written. Work history demonstrates major involvement in interpreting services with present and past employers and a major focus on patient satisfaction along with strong ability to adapt and comprehend in a prompt manner in diverse areas and develop new skills and concepts. Possess an optimistic outlook and passion for helping others while maintaining a professional and courteous manner.
Certifications:
• Medical Assistant
o RMA Certification current
o American Medical Technologists
• CPR Professional Rescuer
o American Heart Association
o Certification current
• Blood borne Pathogens
o American Red Cross
o Certification current
Education:
Robert Morris University
Bensenville Illinois
• Dean’s List
• President’s List
• Honors
William Rainey Harper College
Palatine, IL
• Presently Pursuing an Associate’s Degree in Arts
Continuing Education
Active member of the Illinois State Society of American Medical Technologists
Educational Seminar Continuing Education Hours 2011
• Transradial Cardiac Catheterization: Adhir Shroff, MD, University Professor of Illinois of Chicago, Cardiology.
• Federal Emergency Management Administration (FEMA), Thomas Mefferd , Emergency Analyst, Chicago Illinois
• Electronic Medical Records, Resource Manager with the American Health Information Management Association (AHIMA)
• Developing your own brand image in your career, Professor Mike McCarthy School of Business Administration, Robert Morris University
• Health Care Reform and the impact on the future of Medical Technology , Dr. Linda Mast, Senior Fellow and Faculty at Robert Morris University
• Contact Hours earned 7.5 Hours
Recognitions:
Student Contest
• 2nd Place
• MRSA poster
• Monetary award received
Professional Experience
Emery Medical Center
MT Prospect, IL
Medical Assistant Extern
February-June 2011
• 160 Contact hours
• Demonstrated empathy in communicating and interpreting between the doctor, physical therapist, and patients; family and staff.
• Excelled in collecting pertinent data accurately from charts and patients in daily care :
o Signing in, scheduling, and collecting payments
o Screening patients by using established protocols
o Performed appropriate diagnostic and medical procedures as directed:
o Accurately obtained Vital Signs
o Performed venipuncture, electrocardiography, CLIA waived hematology, chemistry, and urinalysis.
o Set up and maintained rooms
• Demonstrated and efficiently administered parenteral medications, drug testing and assisted with physical exams.
JP Morgan Chase Bank
Schaumburg, Glendale Heights, Streamwood, IL
Sr. Teller/Notary
April 2006-Present
• Excel in providing great client services while processing client financial transaction, account changes, researching and resolving account-related problems.
• Identify and sell Washington Mutual/JP Morgan Chase products and services beneficial to clients.
• Manage the Teller, Personal Financial Representative and Operation Supervisor role.
• Establish and control client files for the identification of fraudulent activity to prevent potential losses to the financial institution.
• Administer security controls including: monetary drawers, ATM and vault securing, opening and closing institution, client confidential information, and fellow employee training.
Accomplishments
• Top branches in referrals and productivity
• 100% client satisfaction shops and operational audits.
Volunteer Work
Junior Achievement
Schaumburg, Elgin, IL
June 2008
• Developed and taught financial institution programs for elementary children.
• Collaborated in fundraiser for the Junior Achievement Bowl-a-thon.
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