Sql Server Active Directory

Yohannes Zerai

**** *. ****** **. *****: 206-***-****

Seattle, WA 98178 Email: *********@***.***

OBJECTIVE

I have over 8+ years of hands on experience in the IT field. I have done work with SQL Server, Windows Servers, and Active Directory. I am very detail oriented, fast learner and very technical. I’m seeking a system administrator role were I can advance in my career and contribute greatly to the company.

PROFESSIONAL EXPERIENCE

Manson Construction, Help Desk Admin Seattle, WA 8/2009 – Current

• Provide desktop, application and network support to 500+ users in mulitiple remote offices.

• Upgrade, troubleshoot and support various HR, Payroll, Finance, and other applications.

• Configure imaging server WDS, and deploy desktop and laptop images.

• Worked as SQL Server administrator assistant and completed SQL course at UW.

EMP, IT Support Admin Seattle, WA 4/2006 – 4/2009

• Managed Active Directory, Create/Modify/Delete user accounts, groups, and OUs.

• Supported installation of Windows OS, applications and networking components.

• Setup workstations, repaired hard drives, motherboards, Memory, cpu and other components

• MS Office (Excel, Word, Outlook, PowerPoint), Blackberry’s, printers, Cisco IP phones.

• Administer AD user accounts, passwords and DFS, SharePoint permissions for entire network.

• Wrote technical and support documentation for end users.

Boeing/Volt, Support Analyst Bellevue, WA 9/2005 – 3/2006

• Provide Tier 2 support to various desktop and remote users in a very fast paced environment.

• Troubleshoot Windows 2000/XP, network troubleshooting and application support.

• Active Directory management; troubleshoot Dell computer hardware, and other components.

Children’s Hospital, Security Analyst Seattle, WA 2/2005 – 8/2005

• Managed Active Directory user accounts, permissions, and access rights.

• Maintained file servers and provided network support with Windows Server OS.

• Worked with various departments to support of security and user accounts within the Lawson ERP Environment.

Safeco/Volt, Help Desk Support Redmond, WA 8/2004 – 1/2005

• Hardware and software support and problem resolution for local and remote end users. Provided and troubleshoot Windows OS user account, profile, network related issues.

• Desktop Application Support, and Ms Office support (Outlook, Word, Excel, PowerPoint)

• Troubleshoot and resolve hardware, software, and Network connectivity problems using ipconfig, nbtstat, tracert. Provide support to laptop users and configure wireless setup.

Authorize.Net, Technical Support Seattle, WA 12/2003– 6/2004

• Provided Technical support to end users hosting web sites.

• Provide HTML support, troubleshoot browser related errors and fixes.

• Provided scripting language support for webpages using ASP, PHP, PERL, and HTML forms.

OTHER WORK EXPERIENCE:

Children’s Hospital, Unit Coordinator Seattle, WA 9/2005 – Current

• Check-in, admit, update, discharge patients in Epic.

• Use Clinical Information Systems (CIS) to monitor patient orders and tasks.

• Compile patient charts, performing clerical duties, phones, fax, and updat

EDUCATION

SQL Server Specialist – University of Washington Extension Program, completed 6/1/2011.

Proficient in SQL Server Backup/Recovery and Optimization, T-SQL, Reporting Services (SSRS), Backup/Recovery and High Availabity.

B.S. in Computer Information Systems, DeVry University, Pomona, CA. Completed on: 2003

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