Engineer Manager
Resume:
KARTHIK VUGANE
San Jose CA *****
*******.******@*****.***
OBJECTIVE Seeking a challenging test leadership position at a firm with a clear and conscious focus on quality throughout its operations only in the San Francisco Bay Area.
SUMMARY • Senior QA Manager with over 15 years of experience testing computer networks, particularly with technologies in routing, security services and network management.
• Over 8 years of management experience
• Experience with building/managing offshore teams in India and China
• Take pride in breaking things for a living as a QA professional.
• Hardworking, passionate, responsive, accountable and results oriented leader
• Detail-oriented worker with skills in communication, collaboration and project management
• Strong experience with business transformation and change management
Specialties • Quality Assurance and QA Strategy
• Start up environment
• Setting up and managing on/offshore teams
• Recruit, train, mentor and retain high performance teams
• Delivering high quality products with quality, without compromise
• Business Transformation and change management
• TL9000, SDLC processes and RCCA(Root cause corrective action)
• IP Networking, Routing, Security Firewalls and Intrusion detection
EXPERIENCE
JUNIPER NETWORKS, Sunnyvale CA Oct 1999 – Present
Senior Engineering Manager, JUNOS Transformation May 2010 – Present
• Lead a companywide strategic initiative for delivering a consistent methodology, framework and tooling for RCCA (Root Cause Corrective action)
• Matrix manage a cross functional team of 40+ with representation from Software, Test, Quality and support organizations.
• Special emphasis on behavioral and organizational change management
• Leveraged lean six sigma, fishbone, Pareto, 8D and 5 why principles.
Senior Engineering QA Manager, Security Business Unit Aug 2007- May 2010
• Led and managed a global team of 37 QA engineers and first line managers
• Responsibilities included platform, feature (functional), interoperability, integration, scaling and regression testing of SRX service gateway family of firewalls.
• Built the engineering team in India from the ground up
• Successfully delivered 5 new platforms in less than 24 months
• Represented the BU as a test lead and a quality evangelist in companywide quality initiatives
QA Engineering Manager, Service Layer Technologies Business Group 2006-2007
• Led and managed a global team of 50+ engineers on the company's first acquisition integration - integrating ScreenOS (NetScreen) onto JUNOS.
• Managed a diverse set of engineers with varied experience in routing, security and automation backgrounds.
• Matrix managed teams in multiple geographies - US, India and China.
• Delivered the product on time per contract in less than 16 months.
Senior Staff Test Engineer – Customer Solutions Testing 2004-2005
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• Test lead for the JUNOS software release life cycle.
• Conducted feature test plan and script reviews across geographies.
• Managed the testing cycle and represented system test in engineering reviews.
• Responsibilities included gathering customer feedback and creating a solutions based testing set up simulating a customer’s network.
• Met with customers regularly to discuss testing results and expectations.
• Close coordination with the remote engineering team in Bangalore, India.
• Tested and scripted various protocol related features in the areas of MPLS load balancing focusing primarily on customer driven solutions testing.
Country Manager, India Engineering Center 2003
• Leadership role for setting up Juniper’s first global engineering center in India
• Responsible for hiring and training the seed team
• Conducted technical training and hands on lab training
• Relocated to India to hire, train, mentor and manage the growing team.
• Grew the team in multiple test functions to about 75 in twelve months
• Experience with international IT regulations, customs, hiring, attrition and work culture in India.
Staff Test Engineer – Traffic Engineering 2001-2002
• Designed test methodologies and tested various traffic engineering protocols like MPLS, LDP, RSVP, L2/3/2.5 VPNs and VPLS.
• Tested the functional, performance and scaling aspects of a variety of applications on Ethernet and ATM interfaces like VPLS, ATM Cell Relay and ATM CAM.
Senior System Test Engineer – Multicast Routing 1999 – 2000
• As a multicast test lead, I was responsible for testing of multicast routing technologies like IGMP, PIM-SM, PIM-DM, PIM-SD, SSM, DVMRP, MSDP, MBGP and also applications like mtrace, multicast tunnels, multicast scope and MIBs.
• Actively involved in working with customers though the beta support team to gather network design data and then replicate the set up in house for a solutions based testing methodology for premium customers.
Xsigo Systems, Sunnyvale CA May 2005 – April 2006
Technical Leader
• Technical lead for the system test organization
• Responsible for building the infrastructure around the team, tools and processes
• Tested and scripted various network related features on the Xsigo Systems Platform
• Technologies include Ethernet, policies, ACL filtering and QOS.
eCapital Solutions Pvt Ltd, Bangalore, India May 1999 – Oct 1999
Design Engineer
• Designed, developed and deployed a NMS system for a VOIP system using SS7(Signaling System 7) stack using HP-Openview Network Node Manager.
TORRENT NETWORKING TECHNOLOGIES(now Ericsson), Silver Spring, MD 1998
Software Test Engineer
• Developed a test harness to test protocols like RSVP, IGMP, DVMRP and PIM(SM/DM).
• Involved in RSVP interoperability testing at INTEROP Labs’ multi vendor bakeoff event.
AT&T LABS, Holmdel, NJ 1997
Research Engineer May 1997 – Dec 1997
• Designed and implemented a fast algorithm for characterizing the available QOS between a Multi-Unicast Server and a Unicast client.
• Deployed and tested a cooperative packet recovery protocol for multicast video on the real Internet for latency requirements and other specifications. This project was a collaborative effort between USC ISI and AT&T Labs.
UNIVERSITY OF SOUTHERN CALIFORNIA, Los Angeles, CA 1996-1997
Graduate Research Assistant, Computer Engineering Division
• Simulated two switch design implementations - FIFO and FQ, using sockets and analyzed their performance for various traffic patterns. The impact of varying buffer space in the switches and the changing output link capacity between the switches and the receiver(s) due to congestion were also evaluated. .
• Simulated IGMP and multicast data distribution for a particular network configuration using the socket library on SunOS 4.1.3.
• Built a model of a distributed file system using monitors, Sun’s lightweight process library and message passing. The project demanded creation of several server threads to process client requests in parallel
Computer Consultant, Gerontology Department
• Job included system administration, installation and service of both hardware and software for a network of around 35 computers and assisting users with their problems.
SURYA COMMUNICATIONS, Bangalore, India 1995
Software Engineer
• Designed and developed an SQL application using replication server technology to normalize data on remote servers.
• Automated procedures for testing T1, E1 and SONET interfaces. The job involved programming in C, HP-VEE and porting programs across platforms.
• Designed and deployed a database system for admission and billing information for hotel clients using Oracle 7.1(Forms 4.5).
TECHNOLOGIES • Protocols: PIM, SSM, MSDP, MBGP, IGMP, DVMRP, BGP, OSPF, RIP, ATM.
• Traffic Engineering: MPLS, VPLS, RSVP, LDP, L2/2.5/3 VPN, CCC/TCC
• Security: IPSec-VPN, ALGs, NAT, Firewall, ACL/Screens, SNMP
• Network Test Tools: Smart bits, IXIA, Agilent Router Tester, Breaking point, Mu Dynamics, Vbrick, digital fountain, ANVL, Mgen/Drec(6), Anritsu, MMON, HP-Open View
• Languages: Perl, Tcl/Tk, Expect, C, C++, Java, pthreads, sockets, gdb, ns.
• Platforms/Operating Systems: Unix (Solaris, HP, Linux, FreeBSD), Windows (98/NT/2000/XP), VxWorks
EDUCATION • M.S, Electrical Engineering (Computer Networks), University of Southern California, Los Angeles.
• B.E, Electrical Engineering, University of Mysore (India).
CERTIFICATION HP Open view Network Node Manager.
AFFILIATIONS Member ACM, IEEE.
LEGAL STATUS U.S Citizen
REFERENCES Available upon request
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