Customer Service Assistant

Meghan Funk

*** *. ********* ******, **** ***, Chicago, IL 60661

Cell: 847-***-****

********@*****.***

Education

University of Illinois at Chicago August 2007 - Present

College of Liberal Arts and Sciences

Majors: Psychology and Criminal Justice

Expected Graduation date: May 2011

Cumulative GPA: 3.86/4.0

Experience

University of Illinois Medical Center, Chicago, IL March 2008 - Present

Office Assistant

• Assist the Head of Radiology

• Create and complete monthly audits

• Process refund requests

• Scan films and documents

• Administrative filing

• Answer and transfer phone calls

• Create excel spreadsheets

• Physician liaison

Institute of Government and Public Affairs January 2010-August 2010

Intern

• Plan and coordinate various events

• Organize the NEW Leadership Illinois program

• Create excel spreadsheets

• Administrative filing

CARPLS Legal Aide Hotline June 2009 –August 2009

Intern

• Working independently to assist lawyers

• Answer phone calls from clients

• Document phone calls from clients to be reviewed by lawyers

University of Illinois, Chicago IL September 2007 - December 2008

Research Assistant

• Helped with clinical interviews

• Data entry

• Assisted research participants

Gouin Pool, Franklin Park, IL June 2007 - August 2008

Front Desk Clerk

• Receptionist

• Assisted needs of pool patrons

• Daily customer service representative

Skills

• Knowledge of computer skills: MS Word, Excel, Power Point, Access, EPIC (UIC Physicians group billing system), Cerner RadNet (UIMC Radiology Information System), Cerner Powercharts (UIMC Electronic Medical Record System), PACS

• Knowledge of cashier register: Cash flow and preparing banks for registers

• Excellent communication skills

Relevant Activities and Awards

UIC Honors College Scholarship August 2007-Present

UIC Honors College August 2007 – Present

Volunteer for UIC Medical Center August 2007 – December 2007

Research Assistant for UIC Psychiatry Department September 2007 – December 2008

Member of Psi Chi (Psychology) Honor Society April 2009-Present

ESL Tutor October 2009-Present

Volunteer at PAWS Animal Shelter September 2009-Present

Tutor for children attending CPS August 2009-Present

Hobbies and Academic Interests

Independent Psychology Senior Capstone Research Project, Running, and Ice-Skating

References Available upon Request

Contact this candidate