Customer Service Security Guard
Resume:
*** ******* ***. - *******, ******* - M*M *R* –
UMAR KURESHI
SKILLS
• Able to focus and carry through on tasks consistently and effectively
• Strong mathematical skills
• Excellent oral and written communication skills
• Punctual and reliable
• I can speak multiple languages such as English, Hindi, and Urdu
• Able to adapt to an ever-changing environment
• Ability to get along with others or work independently
• Full ‘G’ Drivers Licence
• Creative, innovative, great at strategic planning, analytical thinker, problem solver
COMPUTER SKILLS
• Proficient in word processing, ability to type 50 wpm.
• Adaptable to new applications
• Trouble shooting computers. People in my area ask me if they have small problems.
• Able to work with equipments like scanners, photocopiers, printers, and fax machine
• Basic knowledge on a wide variety computer programs
WORK EXPERIENCE
Peninsula Security - Security Guard/Concierge June 2011 – Present
• I watch over two residential buildings both consisting of approximately 270 suites each. I work unsupervised at night. My key role is to allow and see who enters and exits the buildings, and also keep the residents safe from all dangers.
• I monitor the site via CCTV and do regular foot patrols inside and outside of the buildings. My work also includes patrolling the rooftops, checking in and out guests, issuing parking passes, and locking up after hours.
• I provide customer service to people. Whether it may be simple smile, hello or a simple request, I have to be there for them. This is very important because this allows them to trust you and know that they are safe.
Masjid E Noor - Cleaner November 2010 – May 2011
• This is a place of worship, and they ask me to help maintain it by keeping it clean. Some of the work includes mopping floors, cleaning washrooms, vacuuming, window cleaning, shovelling, and taking out garbage.
• I also help with weekly donation collection. I stand at entrance and collect money. At the end I count it, and give it to the accountant.
Variety and Video - Grocery Clerk November 2004 - August 2005
• Got firsthand experience on dealing with all types of people as customers, and got to learn customer service first hand face to face.
• Work on the floor to fill all coolers with a variety of soft drinks and shelves with general merchandise, also helped out any customers by answering questions and by providing assistance.
• Rented in – out movies for customers on the phone and face to face.
EDUCATION
York Memorial Collegiate Institute September 2004- June 2008
• Obtained Ontario Secondary School Diploma
Humber College September 2008 – April 2010
• Majored in Police Foundations
• Obtained Diploma
Completed Basic Security Guard Training and obtained security guard licence
INTERESTS AND ACTIVITIES
• I currently help organize programs for children at AIM. I am responsible for getting more volunteers, the set up, and making sure everything goes safely and accordingly. I also help students with any social, family, or any other issues they may have
• Organize football and/or hockey games for all the youth living in my community, and play outdoor hockey with CMBHL.
• Help all people that require help pertaining to computers, as well I am a very good trouble-shooter and fix and maintain computers
REFERENCES
• Ashraf Nana Masjid E Noor
• Steve Tasses
416-***-**** Variety and Video
More available upon request
Umar Kureshi
134 Cameron ave
Toronto, M6M 1R6
Dear To whom it may concern
I would like to express my interest as an employee at your company. I believe that my experience and qualifications would make me a suitable candidate for such a position and will make me a valuable asset for the organization.
I have completed Police Foundations Program at Humber College. I would describe myself as an analytical person who loves to work with people. I strive for quality and accuracy in any project I undertake. Overall, I strongly feel that I am an excellent fit for this position. I am an energetic worker who is eager to learn, and has demonstrated time management very effectively. Also I have proven leadership and teamwork skills which are very valuable to any successful organization. I have spent 24 months working in a retail setting and started a position in security. These positions have improved my communication and teamwork skills and have shown that I am capable of working quickly and efficiently with minimal supervision in large and small environments.
I have enclosed my résumé for further reference. I look forward to meeting with you personally to further discuss my qualifications and can be contacted at 647-***-**** or **************@*******.***
Yours truly,
U Kureshi
Umar Kureshi
Enclosure
Contact this candidate