RMF Resume 2009

RENATO M. FERNANDEZ JR.

*** *.*. ***** ***; Unit # 705; Sunrise, Florida 33325

Home: 954-***-****; Cell: 305-***-****; Email: ****************@*********.***

CAREER OBJECTIVE

To leverage my existing sales, marketing, project management, leadership skills, business knowledge, technical knowledge and ambition into high level sales executive and/or sales management positions within a growing company.

BACKGROUND SUMMARY

Chief Operation Officer, General Manager, Operations Manager, Director of Sales and Marketing with over 20 years experience with demonstrated success in sales, marketing, project management, planning, problem solving and team building. Strong track record of meeting and exceeding revenue targets.

• Excellent negotiation skills.

• Expertise in successfully managing a team of sales engineers geographically dispersed throughout Latin America and the United States and in developing long-term profitable relationships with highly strategic clients.

• Multilingual (English, Spanish and Portuguese)

EXPERIENCE:

2007 – Current: Aspen A/C, Boca Raton, Florida

Sales and Operations Manager

• Responsible for sales, estimating, marketing and operations for a leading mechanical contracting company with $25m in annual revenues

• Managed all purchasing, accounts payable and supplier relationships

• Worked very closely with President in overall operations of the company

2007: The Service Companies, Miami, Florida:

Chief Operating Officer (COO)/General Manager

• Responsible for operating an international cleaning company with over 3000 employees and $60m in annual revenues

• Complete responsibility over accounting, collections, customer service, finance, human resources, payroll and purchasing

• Delivered cleaning services to most of the top casinos, resorts and luxury hotels in the United States

2004 - 2007: Rokonet Industries, Miami, Florida

Director of Sales and Marketing

• Sales and Marketing responsibilities in the United States and Canada for a manufacturer of security and surveillance products

• Responsible for a $2.3 million annual revenue stream for security and surveillance products

• Managed staff throughout the United States and Canada

1989 - 2003: AT&T Bell Laboratories/Lucent Technologies and CSG Systems, Miami, Florida

Director of Technical Sales & Support Services

• Responsible for $15 million in annual technical sales and support services for all customers in the Caribbean and Latin America

• Consistently met and/or exceeded revenue targets and customer satisfaction scores for my region.

• Managed a team sales engineers and offices throughout Brazil, Mexico and the United States

• Worked very closely and established excellent relationships with high level decision makers (CEOs, CFOs, CIOs) of large multinational and Fortune 500 companies

• Managed a very aggressive consultative sales process from beginning to end

• Global Technical Sales and Support and deployment responsibilities for over 60 customers.

• Responsible for the Technical Sales and Marketing of Lucent NetMinder products for Pacific Bell, USWest, Bell South, USWest Long Distance, ICG, Citizens Communications and TDS.

• Generated over $13 million in 8 months from the customers I had direct responsibility for.

• Managed the development and successful on-schedule deployments for two releases of NetMinder's Network Traffic Pattering product.

Lead development effort in building the character based user interface for the domestic Traffic Data Management System (TDMS) composed of over 300 menus and form

• Developed the menus and forms for the international version of TDMS which was acceptance tested and shipped to Japan in January, 1994

• Trained new user interfaces developers and managed the front-end activities for the project.

1/81 - 1/85: International Diamond Group Limited, Miami,

Florida Sales Executive, Sales Trainer

• Sold investment quality diamonds over the telephone to new customers

• Organized and conducted sales training for new account executives

EDUCATION:

1995 Executive Masters in Business Administration - Capital University, Columbus, Ohio, GPA 3.95

1991 Masters in Electrical Engineering/Computer Science - Cornell University, Ithaca, New York, GPA 3.7

1989 Bachelors of Science Electrical Engineering with Minor in Computer Engineering - University of Miami, Miami, Florida GPA 3.6; Concentration: Software GPA 3.91

1987 Associate of Arts – Engineering Broward Community College, Davie, Florida, GPA 3.6

HONORS AND AWARDS:

• Distinction Graduate, Capital University

• Dean's List; Recipient, Ashe Bowman Scholarship

• Recipient, Optimist's Most Outstanding Student of the Year Award

• Nominated as the Lucent Technologies Communications Software “Admired Leader”

ASSOCIATIONS/ACTIVITIES:

• Tae-Kwon-Do (3rd degree black belt)

• Elected National HISPA Treasurer

• Elected HISPA Chapter President

• Golf, sailing, scuba diving, horseback riding, traveling and reading

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