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Customer Service Engineering

Midway City, CA
August 28, 2012

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**** ***** ***, *** *****, CA *****


I consider myself a fast learner, motivated, and a team player. I feel that I can make a contribution this organization.


University of California, San Diego, San Diego, CA

2009 to 2012

Major: B.S. Chemical Engineering

Skills & Specializations

Programs: Aspen Plus, Aspen HYSYS, MATLAB, MS Word, MS Excel, MS PowerPoint

Lab Techniques: Pipetting, titration, filtration, distillation, and preparing chemical solutions & buffers

Highlighting: Process Engineering, Reaction Engineering, Mass Transfer

Related Coursework

• General Chemistry Laboratory

• Fluid Mechanics, Heat Transfer, & Mass Transfer

• Thermodynamics, Chemical Reaction Engineering, Chemical Process Dynamics and Control, & Separation Processes

• Chemical Plant and Process Design I

Principles of chemical process design and economics. Process flow diagrams and cost estimation. Computer-aided design and analysis (Aspen Plus & HYSYS). Representation of the structure of complex, interconnected chemical processes with recycle streams. Ethics and professionalism. Health, safety, and the environmental issues.

• Chemical Plant and Process Design II

Engineering and economic analysis of integrated chemical processes, equipment, and systems. Cost estimation, heat and mass transfer equipment design and costs. Comprehensive integrated plant design. Optimal design. Profitability.

• Chemical Engineering Process Laboratory I

Laboratory projects in the areas of applied chemical research and unit operations. Emphasis on applications of engineering concepts and fundamentals to solution of practical and research problems.

• Chemical Engineering Process Laboratory II

Training in planning research projects, execution of experimental work and articulation (both oral and written) of the research plan and results in the areas of applied chemical technology and engineering operations related to mass, momentum, and heat transfer.

Work Experience

2011 to 2012 UCSD Geisel Library, San Diego, CA

Student Facilities Engineer

Assisted in major moving and shifting projects, providing careful loading, unloading, transportation and placement of library materials. Assists in Library Facilities construction/maintenance projects. Assembles and dissembles industrial and library shelving, office panels and partitions. Performs basic maintenance repair and relocation of desks, tables, office furniture and equipment. Drive a one ton university box truck or other UC vehicle from Main Campus to Library Annex located off Campus as needed.

2008 Albany Twin Theater, Albany, CA

Floor Staff

Assigned to ticket transactions, concessions, and overall customer service. Responsible for restocking merchandise, cleanup, and opening and closing operations.


John Elmore - Geisel Library Supervisor


Ruby Loredo -Geisel Library Supervisor


Dawn Hillis - Head Manager of Albany Twin


Additional Notes

• Willing and able to relocate about California.

• Possession of a clean California C-Class driver’s license

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