Administrative Assistant

Kathryn Graaff

**** *. ** ****** ***. Phoenix, AZ 85032

412. 297. 9166 *************@*****.***

SUMMARY

Creative, energetic, and professional communicator

• Professional communicator

o Effective written and personal communication skills using the latest communication technologies

o Proficient in Photoshop, Flash, InDesign, Final Cut Pro, and other multimedia tools

o College courses included web authoring, multi-media authoring, editing and layout, audio visual technology and core classes in critical thinking skills

• Customer focused

o First in McKnight Pittsburgh store to earn 100% on a Mystery Shopper evaluation

o Experienced in providing excellent customer service in fast paced environment

• Creative solution developer

o Increased effectiveness and efficiency of the prospective student outreach while Wheeling Jesuit University Athletic Marketing Intern by changing from mail to modern communication channels

o Originated and produced the WJU athletic department “Cardinal Weekly”, leading to increased visibility and exposure of the department’s messages

WORK HISTORY

Bloom! using social media Oct 10 – Present

Consultant helping nonprofit organizations leverage social networks & marketing materials to maximize fundraising revenue. Created Desert Foothills Habitat for Humanity’s ReStore pamphlet (2011) and currently in charge of all media for a Habitat for Humanity charity concert.

Summit Concepts Oct 10 - Present

Administrator responsible for all customer service, records and filing, and office organization in a growing credit repair company.

Target Corporation May 07 – Oct 10

Starbucks Barista. Advanced Store Trained, cross trained to cover different departments as needed. Barista experienced in providing exceptional customer service in a fast paced environment to a wide variety of people (including those that are occasionally challenging).

Wheeling Jesuit University Sept 08 – May 09

Media Intern, Athletics Marketing. Created and distributed messaging via media channels most appropriate to the target market. Maintained clear WJU branding.

EDUCATION

Bachelor of Arts, Professional Communications, Wheeling Jesuit University, 2009

Concentration in Marketing and Advertising

Photo editor for the annual Literary book Jewelweed (2009)

Studied abroad in Macerata, Italy (2008) (paying specific attention to differences in media)

INTERESTS

Completed three triathlons between 2008-2011

Female lead in Oedipus Rex (Jocasta) (2009)

Contact this candidate