MY RESUME
Resume:
Sherlande Belizaire **** Flamingo Drive
Te: 954-***-****
Cell phone: 954-***-****
Objective :Seeking either full-time or part-time position leading to all aspects.
Profile
§ Extremely organized and dedicated with a positive attitude
§ Quick learner
§ Friendly, Function adequately with others
Excellent communication skills Bilingual
Take directions and follow through to completion.
Work Experience
2008- 2009 Dolphin Stadium Miami,FL Cashier
2008-2009 Montains Cafe Sawgrass, FL
Cashier & Waitress
2005-2008 Help Line
Helpdesk Support Technician Paris, France
Home user demands following a malfunction of:
Taking calls from customers,
Registration of incidents or abnormal function
Prequalification of failure to focus on media
Pre-diagnosis and transferring customer calls to appropriate entities
Treatment of initiating the actions corresponding support
Treatment top level incidents or anomalies on the workstations, reports internally to
the SVP: diagnosis, identification, formulation, resolution
Incident tracking
Treatment monitoring of customer calls
Exploiting the basis of incidents: recovery, consolidation, trend analysis, applications of preventive substantive
Customer information : alert, customer information
2001 -2004 Hector Saxe Paris, France
Secretary / Seller (Alternating)
§ assured customer satisfaction.
Education
2008 -2009 Hallandale Adult Community Center Hallandale, FL
ESL
§ Present
§ second year
2001-2004 School of Commerce Alternating Lincoln Paris,France
1998-2001 High School Robert Doisneau Paris,France
1993-1998 Secondary School Chantemerle Paris,France
General Education
§ High School Diploma
COMPUTER : Data processing : Word, Excel, Internet, Marketic One, Hermes, Cati, Siebel, Lotus Notes, Ultra VNC, Connection software remote.
RERENCES
Margaret Policard
2377 Simonson Dr 33414 Wellington, FL
Phone:561-***-****
Garry Lucien
2613 Flamingo Drive 33023 Miramar, FL
Phone: 954-***-****
Myriamme Ismael
201 NW 68TH Ter 33024 Hollywood, FL
Phone:954-***-****
Contact this candidate