Dedicated, organized, detail-oriented, and exceptional with handling multiple priorities and management responsibilities Diverse skills and versatility through experience as a senior executive assistant, office manager and public relations specialist
Technically-skilled business professional offering strong planning and problem-solving skills, and effective office management and training experience. Co-developed and managed worldwide online education system for a power company.
Extensive success in HR affairs, including employer and employee relations, mediation, conflict resolution, benefits and compensation, and employee recruitment.
Effective and proven communication skills with corporate executives, including extensive travel and event planning, national and international conferencing, and creating and managing time-sensitive and confidential documents
EDUCATION – Associate Degree in Pre-Liberal Arts Graduated, 2011 with honors (Phi Theta Kappa)
________________________________________KEY SKILLS________________________________________
Staff Training and Development 10-Key by touch Database Management and Creation
Mediation and Advocacy Company Recruitment Travel, Event and Conference Planning
Project and Office Management Records Management Report and Documentation Preparation
Accounts Payable/Receivable Inventory Management Budget and Expense Reports/Reduction
Bookkeeping and Payroll Construction Management Multiple Construction Bid /Contracts creation
Warehouse Inventory Management Commercial/Litigation Law Client Billing/Contracts
Policies and Procedures Manuals Domestic & International Travel Customer Service Solutions/Public Relations
FDA Meeting Management Statistical Data Management Customer Complaint Troubleshooter
Professional Recruiter Inventory Purchasing PowerPoint Presentation and Creation
Benefits Administration Marketing and Advertising Worldwide Cargo shipment management
________________________________________COMPUTER SKILLS________________________________________
Proficient in Microsoft Office Suite, 2000, 7, 10 PowerPoint, Excel, Outlook, Lotus Notes Freelance and Harvard Graphics Soft Solutions Visio Internet Research
________________________________________EXPERIENCE________________________________________
Maternity Leave and Associate Degree 5/2007 - Present
I became pregnant during the mandatory 60 leave from GE. I was no longer able to travel to Nuclear facilities, therefore taking maternity leave. After the birth of my son, I enrolled in college pursuing an Associate Degree in Nursing. Two semesters from graduation, my mother became ill and I return home. I was forced to change my degree, graduating in 2011, with honors (Phi Theta Kappa), in Liberal Arts.
GE, Wilmington, NC 3/2006 - 5/2007
Contract Nuclear Trainer
Traveled around the country training 100’s of employees for nuclear regulations and safety for nuclear facilities around the world Co-developed online education tracking system for all employees of GE worldwide Maintained contractor schedules for start-ups and shutdowns worldwide Attended daily and weekly project manager meetings with project progress updates and taking minutes Responsible for regular progress reports for customers, sales/marketing, representatives and management Work with Engineering and Quality for completion of associated project documentation, including summary qualification reports, engineering change orders to support product specials/extensions, project specific drawings, etc
MASTERGUARD, Sneads Ferry, NC 6/2004 - 2/2006
Director of Business Affairs
Managed all business aspects of company Managed time schedules for 200 distributors and sales staff Directed marketing and advertising campaigns Reduced company budgets Planned all events and conferencing for 200 distributors Supervised 8 staff members Resolved customer service issues as troubleshooter Managed and created all databases, AP/AR, bookkeeping, and public relations
The Dollar House and Grindstone, Savannah, TN 11/2002 – 4/2004
OWNER
Handled all working aspects of owning three (3) businesses in one building Purchasing and maintaining inventory, all administrative, customer service, and public relations
Bayer Biotechnology/Pharmaceuticals, Clayton, NC 1/1997 - 10/1998
Executive Administrative Assistant to Director of R & D and Director of Clinical Trials
Managed all FDA meetings, preparations for FDA and Clinical Trials, statistical data, meeting minutes, and distribution to all national and international
Helena Chemical Company, Memphis, TN 7/1994 - 9/1996 Executive Assistant to President
Managed all administrative aspects of office for company President Supervised 3 administrative assistants Generated and distributed monthly/quarterly expense and budget reports Created and maintained all daily schedule logs and shipping inventory of domestic/international cargo traveling by train, truck, and sea barges Handled all cargo import/export documentation and certifications Confidential documents, editing contracts, and proof reading
McDonald Dyer Law Firm, Memphis, TN 4/1993 - 7/1994
Legal Assistant to President
Handled all administrative aspects of real estate properties, researched property and deeds, created graphic presentations for national accounts, domestic/international travel and conferencing, heavy client billing, and multi-line phones Supervised 2 administrative assistants Created, managed, and maintained all database/spreadsheet information, PowerPoint presentations, drafting memos, editing contracts, creating confidential documents, and proof reading
Lash Intermodal Company, Memphis, TN 1/1992 – 4/1993
Office Manager/Inventory Controller
Managed office staff of 9 Managed and maintained inventory control for 25,000 sq ft warehouse with USDA as main client Developed, maintained, and managed database for shipping and receiving of inventory Maintained shipping logs and information of inventory shipped by barge, freight train, and truck Payroll and benefits Mediation/advocacy between Corporate Executives and employees Maintained and managed client billing and contracts
Skanska Construction and Engineering, Memphis, TN 11/1989 – 12/1991
Industrial Facilities and Infrastructure
Manager of Office Operations/Project Coordinator
Assisted Director of Operations Liaison for executives and contractor’s Managed all aspects of administration and office operations including 6 support staff, 5 project managers and 7 other contracted support staff during construction of $47 million hydrogen plant Monthly billing of 85 contracted companies and contract bids Payroll for 300+ employees Customer service Employee relations
Holden Temporaries, Miami, FL 4/1987 – 7/1989
Professional Recruiter
Began as a receptionist, handling employees, data entry and WordStar processing Promoted to recruiter within 6 months Handled 53 company clients with contracts and billing Client customer service Payroll, training and managing 35 employees and new recruits
________________________________________
REFERENCES
Teresa Greatti - Human & Org Performance Leader at GE - 404-***-****
Olivia Barbato – Owner of MASTERGUARD – 910-***-****
Jody McLeod – Mayor of Clayton, NC – 919-***-****