Sales Customer Service
Resume:
PO BOX ******
Dallas, TX *****
***********@*****.***
OBJECTIVES
I am seeking a career in Recruiting/Staffing with a progressive company that will allow me to use my skills, abilities and experience to provide the highest quality of recruitment and staffing service possible to contribute to its growth potential and cultivation of relationships.
SUMMARY OF QUALIFICATIONS
• Over 17 years experience in multi-functional professional titles
• Talented Recruiter with more than 8 years full life cycle recruiting and staffing experience (Technical, IT Retail and Non Technical Recruiting)
• 5+ years of proven proficiency in direct sales, marketing and other intangible sales
• Expert in developing client/customer relationships and leading projects in a team based environment
• Excellent presentation, training, organizational and project management skills
• Strong cold-calling and prospecting skills, methodical and detail oriented team player
SPECIALIZED TRAINING
Keys To Recruiting Success, How To Build A Team, Project & Time Management, Interviewing Skills for Managers, Advanced Sales and Negotiations Training, How To Work Leads Effectively, How To Connect Online, Offline & Mobile to Revolutionize Your Marketing Results, Advanced Techniques for Connecting and Rapport Building,
EXPERIENCE
P/T Recruiter/Sourcer |Confidential (Contract) Dallas, TX
Dec 2010 – Present
• Virtual Recruiting and Sourcing for positions in the fields of Industrial, Engineering, Warehouse, Energy, Manufacturing, Finance, IT and more nationwide.
• Define position requirements, job competencies and candidate profiles in collaboration with the hiring manager/recruiter.
• Develop and execute sourcing plans including screening, interviewing, and selecting.
• Summarize interviews, Maintain and document candidate communication in database.
• Provide outstanding customer service and consistent communication to all necessary parties.
• Post and manage jobs online.
• Variety of other duties depending on the client request.
Corporate Recruiter |CB Richard Ellis (Contractor) Dallas, TX
Jan 2010 – Dec 2010
• Full Life Cycle recruiting focusing on building out the global market (Remote & Onsite)
• Manage High Volume of requisitions, from 30 – 45 at a time
• Recruiting for a variety of positions in Commercial Office, Finance, Manufacturing and Warehouse (Directors, VPs, Senior Account Executives, Engineers, Energy Managers, Project Managers, Facility Managers, Property Managers, Technicians, Operating Engineers, Critical Sites Managers, IT , Web developers, Software Developers, Financial Analysts, Accountants, Underwriters, Credit Analyst, Sales Professionals, National Marketing Specialist, Advertising Specialist, CSRs, Administrative Assistants, Department Coordinators, Security, Graphic Designers, Business Analyst and more.
• Coordinate, source, and attract talented and diverse candidates through active networking, referral generation, and other direct sourcing techniques. Maintain accurate database of client and candidate information
• Create presentations, training and other marketing materials. Train new recruits on the recruitment process
• Writing effective job descriptions
• Account Management: build strong, long-lasting client relationships, utilize consulting skills and business acumen to influence decisions of Hiring Managers and candidates
• Develop individualized sourcing strategies for client groups within the company
• Ensure positive candidate experience from initial contact to offer to hire to on boarding
• Qualify candidates through phone interviews, internal screens, reference checks etc
• Participate on committees and special projects
• Prepare candidates for interviews, format resumes, arrange interview times and schedules.
• Maintain and update the resume tracking system and produce activity reports and prioritize as need
Business Analyst | First Choice Power (Contractor) Irving, TX
June 2008 – Dec 2009
• Key liaison between organization and customers.
• Responsible for leading and managing the efforts to develop requirements, logical data and process designs, tests plans and implementation needs (training, procedures etc).
• Developed business and functional specifications documents, operational reports.
• Analyzed customer requirements for impact to applications and represented organization in design sessions
High Volume Recruiter | Mosaic (Contractor) Irving, TX
Sep 2007 – Jan 2008
• Responsible for the quality and effectiveness of the talent acquisition process. Managing 50+ Requisitions.
• Source and develop a pool of qualified applicants in the areas of Sales, Marketing, Retail, Finance etc.
• Utilized leading edge techniques including the internet, professional associations, direct sourcing, networking, employee referrals, social media, cold calling and others
• Maintain accurate database of client and candidate information
• Reviewed resumes and credentials for appropriate skills, experience and knowledge in relation to the position requirements
• Conduct telephone interviews and provide complete, accurate and sale candidates on the advantages of employment with the firm
• Manage the scheduling and logistics of all interviews between candidates and hiring team, and conduct regular follow-up
• Assist the management team by setting and developing short and long term recruiting strategies for assigned customer group and/or region
• Facilitate the hiring of targeted professionals based on agreed-upon hiring plans
Recruiting Specialist | RWI Associates Dallas, TX
Sep 2000 – Aug 2007
• Conducting full-cycle recruiting inclusive of job posting, sourcing, screening both remote and on site of the top (Information Technology, Business Systems Analysts, Financial Analysts, Telecommunications, Project Management, IT Managers, Engineering, Warehouse, Application Developers, Professional Consultant, Sales Professionals, Human Financial Analyst, Mortgage Brokers, Loan Officers, Loan Processors, Loan Originators, Underwriters, Credit Analyst, Accountants, Resource Generalist, Benefits Coordinators, Administrative Assistants, Training Specialist, Coordinators, CSR, Graphic Design) candidates and more nationwide.
• Managing High Volume Requisitions 35+ at a time.
• Establishing partnerships with client’s hiring managers and supervisors to identify key job attributes beyond the job description to recruit the best candidates for their specific positions.
• Maintain and develop candidate relationships to foster an ongoing pipeline of highly competent and qualified professionals as candidates for firm employment
• Educate all internal and clients about the Recruiting protocol and ensure their understanding of the importance of following it to the firm financially and legally.
• Strategize with hiring managers on creative sourcing channels for requisitions and set expectations on time to fill/cost of hire.
• Create presentations, training and other marketing materials. Train new recruits on the recruitment process. Gave seminars on the progress of requirements and candidate placement.
• Updated database on resume submitted, according to requirements given and the result for each requirement
• Build relationships with recruiting agencies, search firms, and independent recruiters whom we may engage to augment the in-house recruiting team to meet business needs
• Network within local community and social media networks to raise awareness of career opportunities, attend and set up at expos, tradeshows and networking events.
• Work with and develop clients by meeting potential clients in community activities
TECHNICAL SKILLS-PLATFORMS AND TOOLS
• SOFTWARE: MS Office 2007, Adobe 9.0, Adobe PhotoShop, Camtasia Studio
• DATABASE: E-Recruit, HRIS, Arbita, Access, Taleo, OnBoarding, SharePoint, Oracle, Princeton, SAP, BYRDS, CACs, Paradata, People Soft, Pre-Employ, Resume Mirror
• OTHER: SAP, FTP, OCM, E-Fax, WinZip, MS Project Management, Defect Tracker, NTREIS, FastData, Lexis-Nexis, Career Builder, Workopolis, NARMS, Monster, Web-EX, GoToMeeting, Web 2.0
LICENSE AND CERTIFICATION
• Texas Real Estate License
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