Jennifer Erwin
Cary, NC 27511
Objective
To gain a full time job in a field that I enjoy.
Experience
September 2011 – Current T-Mobile Cary, NC
Retail Sales Associate
* Have lead team in sales 3 of the 7 months in the store.
July 2006 - August 2011 Answernet Fairlawn Fairlawn, OH
Senior Client Services Manager
* Elected employee of the month within the first three months of
employment.
* Have managed more than 200 outbound teleservices campaigns, ranging
from lead generation to telesales.
June 2003 - November 2005 Aerofare / Volume Services Akron, OH
Concessions Manager
* Started out as a stand manager and worked my way up to managing the
entire Concessions level operations.
* Managed 15 employees and 25 Non-Profit Groups.
* Designed and implemented new accounting practices.
* Was responsible for payroll, hiring and maintaining of employee files.
January 2004 - June 2004 MBNA Akron, OH
Account Specialist
* Learned telesales and customer services practices.
* Successfully completed all sales goals.
Education
June 2003 Norton High School Norton, OH
* Graduated in top 25% of class.
* Maintained leadership roles in a variety of clubs and activities.
Skills
* Excellent Computer Skills including all Microsoft Products (Word, Excel, Access, and FrontPage)
* Detail Oriented, never had a payroll error the entire time it was my responsibility
* Excellent Phone Skills