Mark W. Gibb
P.O. Box *** Millheim, PA ***** 412-***-**** *********@*****.***
Objective ___________________________________________________________________________
Seasoned sales professional with strong business-to-business sales background and strongly developed people
skills, seeking employment with a progressive, performance-based company.
Profile _____________________________________________________________________________
Motivated business professional with Bachelor of Arts degree and a successful track record of sales ability based
on strength of personality. Tactful yet personable with clients and co-workers at all levels. Regularly anticipates
client needs while working efficiently in a fast-paced environment.
Professional Experience _______________________________________________________________
SKILLS SUMMARY
Customer Service - Anticipates needs of clients/co-workers and responds accordingly
Energy & Stamina - Willing to go the extra mile while maintaining energy and fresh appearance.
Flexibility - Willing to travel and work with a non-conventional schedule.
Memory - Exceptional face and name recognition skills.
Technology - Proficient in P.O.S. systems and standard Microsoft applications.
People Skills - Often establish repeat customer base due to light hearted attitude and personable nature.
Ability to Sell/Up Sell – Customers often expand their business based on my personality rather than just the
product.
Marketing & Sales - Quick learner able to easily recall facts, figures and product information.
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
Re-established and enhanced sales territory of previous salesperson that shifted allegiance of client base when
moving to competing company.
o Won over all six highly skeptical auto dealerships to become weekly ad clients.
o Brought in estranged customers who no longer wanted to do business with the publication.
o Outperformed previous sales associate within four months of taking over territory.
Successfully launched two new products by managing sales group to canvas large sales territory.
o Both products successfully launched and quickly outpaced local daily (Gannett owned product).
o Received sales person of the quarter for vastly increased sales figures.
Employment History _________________________________________________________________
ELK CREEK CAFÉ + ALEWORKS – Millheim, PA
Server, 2009 – Present
MAGOO’S BAR & BISTRO – McCandless, PA
Head Server/Assistant Manager, 2005 - 2009
PITTSBURGH MARRIOTT NORTH – Cranberry Township, PA
In-Room-Dining/ Wait/Banquet Staff, 2003 - 2004
PENNYSAVER PUBLICATIONS – Pittsburgh, PA
Advertising Consultant, 2000 - 2001
PROMEDIA PUBLISHING CO. – West Norriton, PA
Account Executive, 1999 - 2000
MONTGOMERY NEWSPAPERS, INC. – Fort Washington, PA
Account Executive, 1996 - 1999
Education __________________________________________________________________________
GROVE CITY COLLEGE – Grove City, PA
B.A. History/Communications, 1992 - 1994
COLLEGE OF WOOSTER – Wooster, OH
Undergraduate Studies, 1990 – 1992