Project Manager Software

HANNAH R. RAMOS

**** *. ******** ***. • CHICAGO, IL 60646 • PHONE 312-***-****

E-mail: ***********@*****.***

Objective

To secure a challenging position within an organization that will allow me to utilize and expand on my skills.

Relevant Skills

• Project management experience successfully deploying software to customers

• 10 years of hands-on computer experience working with application development, software testing, troubleshooting, application support and working with relational databases

• Strong analytical skills, strong attention to detail, ability to multi-task working, experience working in a high-pressure team-oriented environment. Rapidly adapts to new technologies, standards, and ideas.

Applications: MS Project, MS Visual Studio 2008, MS Office, MS Visio, MS Access, Crystal reports, Sharepoint

Databases: MS SQL SERVER 2008

Languages: SQL, VB.NET, ASP.NET, HTML, VBScript

Operating Systems: Windows XP, Windows 7

Project Manager / Implementation Manager December 2010 to Current

Williams Lea Corporate Information Solutions Chicago, Illinois

Planning and designing by building out project and timelines

Manage the successful deployment of application across all phases from start to finish

Facilitate project status meetings with account managers and team members

Provide demo and presentation of software to client via webex sessions

Deliver training to customers and personnel

Provide suggestions and recommendations for functional improvements of software

Gathering report requirements and database mapping

Translate details from requirements gathering into detailed requirements

Facilitate user sessions to inform clients about the new features of the product

Provide feedback gathered from user sessions to business systems team

Manage the upgrade of software version which involves planning, scheduling of resources, sending communications

Coordinate with development and support team to investigate and resolve issues

Generate ad hoc reporting by writing and executing database queries

Responsible for creating documentation for application including manuals, supporting documents, workflow processes

Manage other assigned projects such as implementation of automated data feeds

PROGRAMMER ANALYST / APPLICATION DEVELOPER January 2006 to November 2010

Williams Lea Corporate Information Solutions Chicago, Illinois

Involved in all multiple life cycle stages of software development including coding, testing, implementation, maintenance, support

Responsible for creating over 200 web reports using sql stored procedures in conjunction w/ MS Visual Studio

Coordinated QA testing of the company’s web-based application with qa testers from the different client sites and have created QA test scripts and documentation for testing

Coordinated the implementation of the company’s web-based application at client sites for hosted and client-hosted environments

Provided continuous support to 35 client sites that use the company’s web-based application

Configuration of web sites and database builds

Involvement in the development and enhancements for the latest version of the software

Analyzed and debugged existing code base in order to diagnose problems

Responsible for creating documentation for application including manuals, supporting documents, workflow processes

PROGRAMMER ANALYST July 2001 to December 2005

Lease Finance Group, LLC. / CIT Group Inc. Chicago, Illinois

Created MS Access based applications used for productivity

Created reports using MS Access and Crystal Reports.

Created VB applications for automated report generation and automated faxing of reports

Provided application support to end-users

Education

Bachelor Degree of Science in Computer Information Systems - June 2001 Devry Institute of Technology in Chicago, Illinois

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