Customer Service Software
Resume:
MEGAN M WEST
**********@*****.***
Career Objectives
I am seeking a position with stable growing company where i can utilize my strong people skills,organizational abilities,and dedication to benfit the business within the community
Work History
FRYS ELECTRONICS INC, Dallas, Texas
customer servic rep
May 15, 2006 - Mar 21, 2011
helping customers, answering phones,filing,labeling,cashier,and new hirer trainer
Voa, Texas
Homehealth aide
Apr 09, 2003 - Feb 22, 2006
Bathing,grooming,preparing meal,driving to day to day activities and anything else that was assign for that day.
Education
PCI Training, Dallas, Texas
1 year college, technical or vocational school
W.H.Adamson, Dallas, Texas
High School Diploma/GED
Occupational Experience
Personal and Home Care Aides ( 5 yrs 0 mos ) 1.Advises and assists family members in planning nutritious meals, purchasing and preparing foods, and utilizing commodities from surplus food programs.5 to 9 years
2.Assigns housekeeping duties according to children's capabilities.3 to 4 years
3.Assists client with dressing, undressing, and toilet activities.5 to 9 years
4.Assists in training children.1 to 2 years
5.Drives motor vehicle to transport client to specified locations.3 to 4 years
6.Evaluates needs of individuals served and plans for continuing services.Less than 1 year
7.Explains fundamental hygiene principles.3 to 4 years
8.Gives bedside care to incapacitated individuals and trains family members to provide bedside care.Less than 1 year
9.Prepares and maintains records of assistance rendered.1 to 2 years
10.Types correspondence and reports.Training only
Customer Service Representatives ( 9 yrs 0 mos )
File Clerks ( 3 yrs 0 mos ) 1.Assigns and records or stamps identification numbers or codes to index materials for filing.3 to 4 years
2.Inserts additional data on file records.1 to 2 years
3.Inspects or examines materials or files for accuracy, legibility, or damage.Less than 1 year
4.Locates and retrieves files upon request from authorized users.3 to 4 years
5.Photographs or makes copies of data and records, using photocopying or microfilming equipment.1 to 2 years
6.Places materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.3 to 4 years
7.Scans or reads incoming materials to determine filing order or location.Less than 1 year
Computer Skills
Typing Speed: 45 Words Per Minute
•Accounting Software (Peachtree, Quickbooks, etc)
•Data Entry Terminal (PDT, Mainframe Terminal, etc)
•EMail Software (Outlook, Thunderbird, etc)
•Internet Browser (Internet Explorer, Firefox, etc)
•Peripheral Devices (Scanners, Printers, etc)
•Personal Computers
•Presentation Software (PowerPoint, Flash, etc)
•Spreadsheet Software (Calc, Excel, etc)
•Word Processing Software (Word, WordPerfect, etc)
Language Skills
English- Excellent ( Read Write Speak )
Driver's License
Class C - Standard Driver's License
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