Michael st Hilaire
Brooklyn, NY 11226
*********@*****.***
Objective:
Self-motivated, detail-oriented, customer-friendly individual who wants to grow with a company.
Accomplishments
• Received several Customer Commendations and retention.
• Promptly answered telephone calls to reflect professional corporate image.
• Consistently processed all sales contracts and food ordering without errors.
• Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
Skills
• Customer Relations
• Customer Retention
• Needs Assessment
Computer Skills
• Proficient in following computer applications:: Internet Explorer
• HTML
• QuickBooks and Quicken
• MS Office XP 2003 (All Products)
• Adobe Acrobat
• Internet Research
• articulate in more than 3 languages
Experience
G&A Food Corporation 2006-
• Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems.
• Organize the warehouse with incoming deliveries with effectiveness while following the food safety
• Unload trucks.
• Possess effective communications skills, and work well with others at all levels.
McDonald’s march 2005- to April 2007
• Performed under pressure in a fast-paced environment.
• Cleaned and closed kitchen nightly.
• Worked effectively under limited supervision and in a cohesive team environment.
• Upheld and surpassed sanitation and food quality standards. Worked nights to prepare kitchen for the next day’s business.
• Prepared menu items.
Brooklyn Public Library Jan. 2004-March 2005
• Managed and organized books.
• Signed in people for computers.
• Assist customers in finding the books they need.
Education
Exord Academy High School Diploma May 2005-May 2006