Quality Supervisor

MICHAEL ARDOLINO

** ******* *****, ***** **********, NY 11758

516-***-****, *******@*********.***

SUMMARY OF QUALIFICATIONS:

Successful and highly qualified Production Supervisor with accomplishments in achieving and maintaining attentive customer interactions, departmental goals, and employee relations, while focusing on the goals of the organization. Proven ability to build and maintain strong relationships with management and employees at all organizational levels.

PROFESSIONAL EXPERIENCE:

CEDAR GRAPHICS

PRODUCTION SUPERVISOR (TEMPORARY ASSIGNMENT) 2010

Interfaced with a wide variety of customers on job specifications and ensured on-time delivery of high quality products.

Ensured shop floor readiness with regard to resources, while keeping overtime to a minimum.

Supervised production staff.

COLOR CARTON CORPORATION 2010

PRODUCTION SUPERVISOR (TEMPORARY ASSIGNMENT)

Responsible for quality of final product for folding cartons, displays, and blister packaging.

Managed daily schedules for 10 direct reports and provided work area instruction for each employee.

Ensured necessary material was in place to complete the job and did quality spot checks on work throughout the production process.

CORAL GRAPHICS 2001 – 2009

PRODUCTION SUPERVISOR

Managed people, materials, machines, and supplies to manufacture book jackets, while meeting customer quality, delivery, schedule, and cost expectations.

Responsible for overall shop performance including financial and inventory/cost control. Ensured all necessary quality control procedures are in place to meet customer needs.

Made certain the products were produced on time and were of good quality while considering cost and schedule.

Lead department meetings and training sessions, resolved employee problems, motivated and involved workforce, interviewed and recommended candidates for employment, counseled employees on policies, and disciplined when necessary.

Participated in customer and supplier visits, and implemented cost and expense reduction ideas.

Created participative work environment by encouraging and facilitating employee involvement in initiatives and developing teamwork. Utilized motivating techniques and delegated responsibilities to subordinate staff personnel to achieve maximum efficiency through proper use of skills, labor hours, machine and equipment.

Participated in group meetings to address personnel issues, shift schedules, work rules/policies, quality, cost reduction programs, environmental/safety issues.

Conducted interviews, hire, train new employees. Planned, assigned and directed performance appraisals. Rewarded and disciplined employees. Addressed complaints and resolved problems.

CEDAR GRAPHICS 1996 – 2001

PRODUCTION MANAGER

Oversaw all job approvals, customer approvals, and pressroom production.

Supervised production staff on a variety of different printing presses.

Handled digital work flow including CTP technology.

Oversaw 30 production employees, responsible for the hiring, training performance development and terminations.

Interpreted Company policies and procedures to work effectively with management and staff, which enforcing safety regulations.

ARKAY PACKAGING 1993 – 1996

PRESSROOM SUPERVISOR

Responsible for color and reader approvals with three Hiedelberg Speedmasters. (Equipped to print with UV ink or Aqueous Coating)

Production of high quality cosmetic packaging for Estee Lauder and Clinique.

Oversaw the production of 12 employees.

TABARD COPLEY GRAPHICS 1985 – 1993

PRESSROOM SUPERVISOR

Responsible for all approvals and readers for twelve sheet-fed Miehle and Miller presses.

Supervised associates in the print department.

Set up new print jobs, size change presses, troubleshoot printing issues and train new operators.

TABARD PRESS 1974 - 1985

PRESSMAN

Worked on various 40 inch presses including inline and perfecting 2, 4, and 5 color Miller presses, as well as Miehle and 2 color Royal Zenith presses.

Carry on the set-up, installation, testing and operation of Miehle and Miller presses.

EDUCATION:

The New York School of Printing

High School Degree

Additional training includes: American Management of Association – Front Line Supervisors Course, G.A.T. F Quick make-ready course

SKILLS:

Windows Operating System (2000, XP), MS Word, MS Excel, MS Outlook, E-Pace, ADP Ez Labor Management. Knowledge of OSHA, Lock out/Tag out and Total Quality Management.

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