Shirley Jean Whitehead
Greenville, NC 27834
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OBJECTIVE: To obtain a position in which my skills and education will be utilized to
obtain maximum results.
EDUCATION: Associate in Applied Science Degrees
Accounting and Business Administration
Awarded May 15, 2009 from Beaufort County Community College
Associate in Applied Science Degree
Business Computer Programming
Awarded August 8, 1997 from Pitt Community College
WORK HISTORY:
Currently Babysitting
Administrative Support, Monarch Services
Greenville, NC 10/01 – 11/01
• Checked and delivered voicemail messages to service and technical representatives
• Distributed mail to all employees daily
• Handled customer calls with concerns and complaints
• Maintained copy machines and printers to ensure they were in good condition
Administrative Assistant, Manpower
Greenville, NC 07/99 – 01/01
• Answered telephones
• Collected money from students interested in taking MCAT, MAT, and SAT
• Typed documents and memos
• Filed confidential documents
• Faxed documents and forms
• Created Spreadsheets
Secretary, Kelly Services
Greenville, NC 10/97 – 08/98
• Performed data entry duties
• Separated reports and filed in numerical order
• Distributed letter copies to collectors
• Answered telephone
• Faxed documents
• Shredded confidential materials
Computer Operator, Internship, ECU Computer Operations Center
Greenville, NC 01/97 – 06/97
• Monitored the mainframe and microcomputers
• Operated all printers and opscan machine
• Assisted students with their supplies
SOFTWARE:
• Microsoft Word 2000
• Microsoft Excel 2000
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Access
• WordPerfect
• Internet Explorer
• Windows 95/98/2000
PROGRAM LANGUAGES:
• RPG
• C++
• COBOL