Systems / Network Engineer
Resume:
Mark Hendrickson
Salisbury, NC 28147
************@***.***
CAREER OBJECTIVE
To secure a challenging position of responsibility with a quality organization that will fully utilize education and skills in MATH/SCIENCE, and/or COMPUTER SCIENCE.
EDUCATION
SUNY-Syracuse University - Syracuse. New York Bachelor of Science /Computer Science. 5/90
SUNY-Fredonia - Fredonia. New York Studied ENVIRONMENTAL BIOLOGY while picking up requirements for E.S.F.
SUNY-Jamestown Community College - Jamestown. New York ASSOCIATE OF SCIENCE - MATHEMATICS & SCIENCE. 5/85
COMPUTER KNOWLEDGE
Microsoft Certified System Engineer NT & 2000/ Electives: Designing a Microsoft Directory Services Infrastructure. Designing Security, for a Microsoft Windows 2000 Network. and Implementing and Supporting _Microsoft Exchange Server 2003) , A+ Certified Service Technician, and Network + Certified. I have had numerous classes in managing Novel servers.sccm McKesson Star Navigator. Heat. MS-Office97/2000/XP/2003/2007 (MOUS Trained). Sniffer Pro. Pegasus Mail, CCMail, Sametime, Microsoft Messenger, Outlook_ Adobe Photoshop. MS-Windows(3/11/95/98/NT/2000/XP/Vista, 7, 2003 server). MS-DOS, and numerous Business programs just to name a few. I have worked with Windows Active Directors- in setting up Network policies and managing users. I have worked/trained with Microsoft Exchange 2000/2003 in managing email accounts using Peoplesoft, AIX System/commands, sendmail, Vim, Putty. Citrix Trained and field experienced. SMS 2003 administrator. Windows 2000/2003 Server Administrator. Vmware Trained/Administrator Primary Dell parts replacement tech. Experienced in a variety of medical software including 3M Coding software and Report2 Web. etc. Vbscript language. Blackberry enterprise Administration. Iphone Admistration. Altiris application and image deployment.
WORK EXPERIENCE
Banner health- Sun City, Arizona 10/2007 - present. Position: System Engineer II
Duties: System Support in a Large Corporate environment spanning 22 hospitals from Alaska to Arizona. Useing Altiris and SCCM to deploy applications, audit computers, deploy images, printers, updates, patches and remote control. Support and repair HP, Jujitsu, Zebra, Data South and intermec Printers, Scanners, All-in-one, & Digital Scanners. Blackberry Enterprise administration, Iphone and palm support in a Exchange environment. Vmware VDM (virtual Desktop) support and repair on a corp desktop environment. Support a variety of Medical software incluing MS4, synapse, Office 2003/2007, Project 2003/2007, Visio 2003/2007, Outlook 2003/2007, Chartmax, Powerorders, Citrix, Oracle, and Mcafee enterprise. Creating and useing vbscripts and sysinternals tools to apply patches and applicatons to workstations.
Lowes Corporate Inc. Wilkesboro, North Carolina 10/2005 – 10/2007
Position: Intel Engineer
Duties: Help support over 700 Intel Servers including installing a variety of software (upstream backup, Symantec Antivirus, etc.) Worked within an active directory to change users passwords, restore/repair files, grant folder/files/shares rights on network (adding them to groups, etc), Repaired Network printers. Created images of servers via Ghost and Acronis True Image. Tested/worked with Windows Vista and a variety of Linux Distros in an active directory (Suse, Mandriva, Fedora, Debbie, etc). Deployed Microsoft Security/Critical patches to 700+ servers and 1200+ Workstations via Wsus and SMS 2003. Managed sharepoints. Used tools like Remote Desktop, Terminal Services, SMS, SQL Administration, ILO, Metaframe, Dsview and Dameware to remote control Servers and workstations. Used a variety of tools (MS Admin tools, sysinternals, wininternals ERD 2005, vbedit, AdminScript, etc.) to resolve Server issues. Peoplesoft, & Sendmail administrator.
FORSYTH COUNTY – Winston-Salem, North Carolina 2/2003 – 10/2005
Position: Microcomputer Support Specialist
Duties: Repair all aspects of microcomputers. Trouble shoots and installed a large variety of software including Microsoft/SQL. Worked in Windows NT/2000 and Novel Networks. Perform HP Laser/DeskJet printer. scanner and other P.C. Accessories maintenance. Created software packages. Used Symantec Ghost 2003/Ghost 8/9 to create images of Workstations/Servers. Used GFI Langaurd Network Security Scanner to push out updates and security patches. Also Used MS WSUS to deploy windows Updates. Used Symantec System Center Console to deploy/manage Antivirus on client pcs. Very Familiar with PCAnywhere 11, windows xp/2003 and VNC remote Control Windows 2000/2003 Server, SMS 2003, Exchange 2003, and Vmware 5/6 Network Administrator.
ROWAN REGIONAL MEDICAL CENTER - Salisbury. North Carolina 4/98- 11/2002
Position: Microcomputer Support Specialist
Duties: Customer 1'` award (October 2002) for a hospital of ,500 + employees Repair all aspects of microcomputers/servers. Trouble shoots and installed a large variety of software including Microsoft/SQL. Maintain Windows NT/2000 Servers and Novel Servers. Perform HP Laser/DeskJet printer. scanner and other P.C. Accessories maintenance. Some cabling and Switch/Hub experience. Created/deployed RIS images for some 600 + pc deployment. Created software packages and pushed packages down via Active Directory to Workstations. Used Symantec Ghost 2002 to create images of Workstations/Servers. Created backup s\ stem for Servers via tape drive. Raid and appropriate software. Experienced in Windows XP/Server Administrator Tools and Net Server Administrator Tools Pack. When on call. Often dialed into Work from home to repair most Software/hardware related issues.
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