Customer Service Specialist

Objective: To secure advertising, brand development, customer service & sales, image consulting, freelance writing and other opportunities contributing to career advancement.

February 2011-April 2011 Listen Vision Studios Washington, DC

Intern

Social networking

Client acquisition & customer service

Internet radio show setup

Jan 2011- May 2011 Capstone Communications Lab Washington, DC

Account Executive

Liaison between client and group members

Constructing, organizing, executing faculty survey for Office of the Provost

Results analysis & final presentation

Leadership and moral upkeep

February- present 2011 The Ford’s Theatre Washington, DC

Box Office Shift Manager

Ticket booking

Tour enhancement sales

Customer Service

June-August 2008-2009 Collinson Publishing Company Norcross, GA

Intern and Conference Associate

Conference attendance recruitment

Articles for print and website of Rejuvenate magazine

Conducting and transcribing interviews

Ad retrieval

May-August 2007 Atlanta Inner-City Ministry Lakewood, GA

Intern

Organizing summer camp for inner-city children grades 2-8

Coordinating and facilitating weeklong overnight camp for inner-city children grades 3-7

Resource for church outreach groups

Education: Howard University, Bachelor of Arts in Journalism concentrating in Advertising

Skills: HTML, Windows, Excel, and PowerPoint, SugarCRM

Affiliations: Alpha Kappa Alpha Sorority, Inc.

References: Upon request

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