Sales Manager

Mercer L. Wood

**** ******* ***, ********, **. **341 770-***-**** ****.******@*****.***

Experience:

Oh Sugar!

Office Manager 3/2010 to Current

• Oversees daily office operations for wholesale gourmet food manufacturer and distributor

• Corporate liaison to U. S. sales representatives

• Staff training and development

• Manage all aspects of billing, A/R and A/P general ledger postings, and payroll processing

• Skilled in developing successful office procedures and work flow systems

• Manage large customer accounts including: Saks Fifth Avenue, Hallmark Corporation, Lifeway Christian Stores, etc.

• Provide client support on critical concerns and issues

Forest Materials Supply (a John Wieland Company)

Accounting Team Leader/Customer Coordinator 6/2004 to 3/2010

Accomplishments

• Within the first year reduced AR over 30 days from 15% to 2%

• Averaged 1.65% AR over 30 days from October 2004 to February 2008

• Arranged new contact for office supplies resulting a 54% yearly savings

• Developed new process to cut receptionist duties by 75%

• Project lead on new software implementation for administrative department

• Awarded Forest Materials Supply Oscar in 2005 for best overall employee

• Awarded best Worksmart in 2006 for innovative ideas for reducing spending

Responsibilities

• Managed and processed accounts payables and accounts receivables

• Delegated accounting duties to department

• Processed:

o Vendor payments in timely manner resulting in no loss of discounts

o Billing for internal and external customers; and outsourced and direct shipments

o Inventory account sheets

o Quarterly IFTA taxes

o Construction team orders for all building materials

o Receiving and shipping paperwork for warehouse staff

• Maintained currency on vendor statements

• Resolved billing issues with vendor accounts receivables and customers

• Developed and delivered quarterly training sessions for department

• Produced administrative and operation productivity reports/charts for monthly VP meeting

• Balanced and distributed petty cash

• Purchasing stock and special order building materials

o Developed various purchase orders and agreements.

o Maintained 30 day supply while sustaining 98% on time delivery

• Scheduled deliveries to building team to help reduce days under construction

• Provided support to builders and homeowners during ordering process

GlobalCare, Inc

Receptionist/Administrative Support 6/2002 to 6/2004

• Designed and developed sales performance documents and presentations

• Processed claims

• Provided claim review and benefit clarification

• Processed provider requests for claim payment

• Greeted visitors and vendors

• Answered and directed calls

• Processed incoming and outgoing shipments and correspondence

• Supported claims examining team members

• Managed office supply purchases

Education:

Georgia Southern University, Statesboro, GA 1999-2001

Duluth High School, Duluth, GA 1999

College Prep

Skills:

Advanced Microsoft Office

Visual Manufacturing software

OnBase Enterprise software

Quickbooks software

Handle confidential material appropriately

Work independently and make accurate processing decisions

Successfully function in a production-focused environment

Attendance and punctuality dependability

Excellent written and verbal communication skills

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