SAILAJA
E-Mail id: ************@*****.*** Phone 240-***-****
________________________________________
Summary:
• Over 8 years of experience in Software Quality Assurance Analysis and Testing (Manual & Automation) of Financial cum Mortgage, B2C, E-Com B2B & web applications in CRM and ERP (SAP - FI/CO, MM, SD, HR etc.)
• Lead testing team during project phase, planning and tracking of testing activities, Cost & Efforts estimations, manage schedule changing activities and experience on project onsite activities.
• Possess exceptional skills in Automation Testing using Load Runner, JIRA, Test Directory, Quality Center, Quick Test Pro, Test Partner, Junit etc. for Functional and Performance, having strong coding experience.
• Additional 3 years of design and development experience in Java, J2EE of Client/Server and web-base applications.
• Participated in all phases of Project Life Cycle (SDLC), STLC and QA Methodology activities with QA Manager Skills.
• Extensive knowledge in User interface and Business Requirement and System Specification Analysis, Test Plan Formulation, Process Improvement Plan, Test Data, Test Scenarios, Requirements Traceability Matrix, Effort Estimation Sheet, Product/Project Environment Checklist and Defects Analysis Reports etc.
• Demonstrate achieving results through others by providing leadership and resource planning including prioritizing activities, delegating and monitoring the progress of assignments, and holding employees accountable for results.
• Setup, maintain and manage a Test Environment in various networks. Experience testing within an Agile/Scrum environment.
• Strong exp in Database, Functional, Integration, Incremental Integration, Negative, Black Box, White Box, UAT, Security, GUI, Usability, Comparison, System Integration, Performance, Stress and Volume testing.
• Developed and Implemented Test suites, which include features like Data Driven, Database Checks, Batch and Functions.
• Good Exposure in Using of QTP Integrated Environment (Step Generator, Synchronization, Actions, Recovery Scenarios and Methods etc.) Descriptive programming, it includes Web services and XML testing activities.
• More experience in Performance, Stress, Volume testing using Load Runner with Capacity Planning, JVM Tuning, Bottleneck Analysis, Trouble Shooting etc by using of various protocols like web, Flex, web services, Oracle, JAVA, SAP etc.
• Participated and conducted regular Internal Audits on various departments and reviews to ensure programs maintain SEI CMMI, ISO 9001 compliance and provides recommendations to improve processes.
• Ability to manage project activities ensuring timely deliveries as per defined timelines and quality standards.
• Ample experience as Systems Functional Consultant having major role in CRM, ERP-Finance and Trading.
• Responsible for working with the end user documentation in the identification of business processes and technical system.
• Conduct customer satisfaction surveys and Expertise on Off-shore and On-site activities.
• Experience in gathering requirements by participating in various discussions with key stakeholders Joint Application Design sessions and defining future state business process.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Solid experience in database testing (Data validity, Integrity, performance etc.) using SQL on ORACLE and SQL Server.
Academics and Certifications:
• Master of Computer Applications (MCA) from Nagarjuna University INDIA.
• Bachelors Degree in Commerce (B.Com) from Nagarjuna University, INDIA
• Internal Auditing Certification - Certified from Exensys Software Solutions, INDIA
• Web Designing and JAVA - Certified from Premier Computers, INDIA
Technical Skills:
Testing Tools: QTP 9.5, Test Partner 6.0, JUnit and Load Runner 9.5
Bug Tracking Tools: JIRA, Test Director 8.0, Quality Center 9.0, Elementool, Bugzilla. VSS, CVS
Domain: CRM, ERP (SAP), Insurance, Healthcare, Banking, E-Commerce etc.
Platforms: Ms-Dos, Windows, UNIX Shell scripting, Linux etc
Languages: C, Java 1.6, J2EE, Servlets, EJB, RMI, C#, SAP ABAP
RDBMS: Oracle (SQL, PL/SQL), SQL Server 2005, TOAD 9.0 and MS Access
Web Servers: Tomcat 6, IIS 6, Selenium-RC 2Server, Web Logic server 6.1/7.0/8.1 and Websphere 4.0/5.0
Web Technologies: HTML, XML1.1, XSLT1.1, Java Script, VB Script, Action Script, JSP, CSS & ASP.NET3.5
Design: Visual Inter Dev, Visio, Photoshop, Flash, Dream weaver MX etc.
Professional Experience:
Global Financial Supply Chain Management System (GFSCM): Nov 2009 to Present
U.S. Bank Corp. Minneapolis, Minnesota (MN)
GFSCM provides a business-to-business network for corporations and governments to process and track invoices, make and receive payments around the world, and have payables or receivables financed through local and global financial institutions.
Accomplishments as a Sr. QA Test Lead / Test Manager:
• Coordination of the test effort related to a major integration project regarding the corporation's core system.
• Involved in project pre-study, sales and req. specification process, prepared Project Assessment Report, Business Process Mapping, Conversion Design, Conducted CRP and UAT till Go-live.
• Handle a project with leading and managing QA teams where it includes Resource allocation, capacity planning, scheduling, risk management, issue resolution and productivity metrics tracking.
• Analysis and design architecture and framework for our testing process environment and managing of intermediate patches etc.
• Review and analyze System Test Plan with defining of Strategies and Methodologies for the Projects/Products.
• Prepared Efforts Estimation Sheet by analyzing of automation process having scenarios and functional flows.
• Application and database set ups in Windows and Linux environment and performed backend database testing by checking of constraints, field size validations, stored procedures, indexes and data transferring etc. using SQL, XML, XSD and XSLT.
• Functional, Database, Integration, Incremental Integration, GUI, Usability, Comparison, System, Acceptance, Alpha, Beta, Security, Regression and System testing of application.
• Design, develop and review functional scripts by the using of QTP with web services and XML testing activities.
• Parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data from the table upon each iteration – Performed Data-driven testing.
• Done Performance, Volume and Stress testing by preparing and executing of performance scripts by the using of Load Runner. (Having software and application setup and installation process, good hands on customizing of VuGen scripts with dynamic data and error handling, controller settings and analyzing of result with merging of various reports)
• Full Life Cycle Performance engineering from Requirements to Release and Capacity Planning with including of custom performance test bed, monitoring framework development and test automation.
• Involved in project implementation including technical support, Data Analysis, and complete automatic data migration from the existing systems there in various locations using DTS.
• Demonstrate interfacing and collaborating with clients, direct reports, corporate officers, and other managers to develop solutions and facilitate cooperation between departments.
• Conducted Internal Audits of product by recommending corrective actions and ensure that non-conformances.
• Conducted overall project management and process improvement and checking deliverables meet audit criteria. Interfaces with clients to ensure that systems are developed which meet their business need and specifications.
• Worked on problem resolutions and reports progress to management.
Environment: Java, SQL Server, Web Services, XML, XSD, UNIX, Quality Center, Test Partner, QTP and Load Runner.
Exensys - Extended Enterprise System (ERP Product): Apr 2008 to Oct 2009
Exensys Software Solutions Chicago, Illinois (IL).
EXensys is ERP product (like SAP) mainly caters to SME’s segments and having customer base in US, India, Middle East and Europe. I am involved in testing of Financials, Trading (Inventory, Sales and Purchases), HCM, MFG, Trade Promotions etc.
Accomplishments as a Sr. QA Test Lead:
• Performed impact and gap analysis activities.
• Solve test engineering challenges to draw higher efficiency and effectiveness from the team.
• Act as a System Functional Consultant experience having major role in ERP-Finance and Trading.
• Involved in conversion of Agreements, Projects, Budgets, Expenditures, Billing and Revenue Events.
• Given training of the new operating model to key users. Report and coordinate activities with customer project manager.
• Demonstrate process improvement tools and methods in a testing environment.
• Prepared Test Plan, Product Checklist, Environmental check list, Attribute list etc.
• Prepared, maintained and reviewed test cases and scenarios based on requirements using Quality Center.
• Project/Product handled with leading and managing team of senior/junior QA analyst.
• Product setups and Proficient in functional, negative, regression, system integration (SIT), acceptance (UAT), load/performance, security, browser compatibility, and performance testing in continuous incremental environment.
• Product handled on Risks and unplanned Issues.
• Performed Database testing by executing SQL for Field size validations, procedures, check constraints, Indexes etc.
• Functional scripts by the using of Test Partner and QTP for total ERP Product with Terminal Automation.
• Prepared performance scripts using load testing methodology by identifying and eliminating bottlenecks.
• To maximize very large scale enterprise integration architecture performance using loads testing methodology by identifying and eliminating bottlenecks.
• Handled performance, capacity assessment and deployment risks using key performance indicator attributes i.e. capacity, performance, scalability, availability, reliability, fault tolerance etc.
• Operating Systems Tuning with CPU bound, RAM bound, Disk bound, I/O bound.
• Conducted Internal Audits of product by recommending corrective actions and ensure that non-conformances are properly reported or not etc.
Environment: C#, ASP.NET, SQL Server, ISS, Test Directory, Quality Center, QTP, Test Partner and Load Runner.
Distributed Order Management System (Ecommerce): Feb 2007 to Mar 2008
Pillsbury Foods Company, Minneapolis, MN
System will maintain Supply Chain Process, Aggregating and prioritizing orders, sourcing, warehouse maintenance, Scheduling, Deploying Inventory with handling of financial activities, Return Management and Reporting. It includes from Purchase to Selling process. This system consists of Order entry, and confirmation of dispatch and invoice generation. The invoice details are directly posted to sales debtor's ledger and general ledger during confirmation of invoice material wise, customer wise, and distribution channel wise and sales man wise. This system automatically generates monthly reports with sales forecast, which is used as the production target.
Accomplishments as a QA Test Lead:
• Analyze Business Requirements, prepared Test Plan, Attribute list and gap analysis etc.
• Act as a FC mainly on daily real-time visibility to current inventory across extended supply networks, and factors in expected vendor receipts and production schedules on a date-sensitive basis
• Given training of the new operating model to key users.
• Product handled with leading and managing team of senior/junior QA analyst.
• Product setups and functional, negative, regression, system integration, acceptance (UAT), load/performance, security and performance testing in continuous incremental environment.
• Involved in Back End testing by extracting flat files from server, which were generated by batch process to verify Data against Expected results using Oracle including PL/SQL coding.
• Functional scripts by the using of QTP for total DOM Product.
• Prepared performance scripts using load testing methodology by identifying and eliminating bottlenecks.
• To maximize very large scale enterprise integration architecture performance using loads testing methodology by identifying and eliminating bottlenecks.
• Handled performance, capacity assessment and deployment risks using key performance indicator attributes i.e. capacity, performance, scalability, availability, reliability, fault tolerance etc.
Environment: Java, JDBC, SQL, Oracle, PL/SQL, XML, QTP, Load runner and Test director
Business Performance Management - BPM (Windows & Web application): Feb 2006 to Jan 2007
Department of Information Resources, Austin, Texas (TX).
Business Performance Management/Business Excellence Suite is Data ware house project was used for BI solutions.
Accomplishments as a Sr. QA Analyst:
• Planned all resources and schedules for functional and performance QA work.
• Supervised a team of QA functional test engineers working on multiple projects and reported QA team status to executives.
• Coordinated automated testing work using Load runner and Test Partner.
• Wrote test plan and executed manual/automated testing of .NET applications running on BEA Web Logic servers.
• Developed, reviewed and executed automated tests using QTP.
• Managed resource contention between ongoing development projects and urgent defects reported in production.
• Managed test management activities and execution using Test Director.
• Tested localized French Canadian version of software.
Environment: C#, ASP.NET, SQL Server, IIS, Test Director, QTP, Test Partner and Load Runner.
GUIMS - Global Unified Interaction Management System (CRM): May 2005 to Jan 2006
Cisco Inc., San Jose, California (CA).
GUIMS is a suite of products that provides an end to end solution for Marketing enterprises to "manage intelligent, high quality, comprehensive, real-time contact data" while providing unified interactions across several Global contact interaction points.
Accomplishments as a QA Analyst:
• Planned all resources and schedules for functional & performance QA work for new and ongoing enterprise Internet-based CRM.
• Developed test cases and test scripts using Test Director, Ran the test scripts through Test Director by invoking the Win Runner and scheduling of tests both locally and remote machines, export test results from Test Director.
• Developed user defined functions for execution of automated test scripts by QTP including Web Service XML.
• Preparing and executing of performance scripts by the using of Load Runner.
• Created automated scripts by using JUnit of J2EE-based applications with Oracle as backend.
Environment: Struts (MVC), J2EE (JSP, Servlets, JDBC), Oracle9.i, TOAD, Tomcat, JUnit, Test Director, Win Runner, Load Runner.
Loyalty Solutions Platform (LSP 6.3.1): Jan 2004 to Apr 2005
Frequency Marketing, Inc., Milford, Ohio (OH).
LSP (Loyalty Solutions Platform) enables various clients like City Bank, American Express, Best buy, and Laquinta hotels to create flexible, fully customized loyalty programs that can track purchase behavior- quickly, efficiently and inexpensively.
Accomplishments as a QA Analyst:
• Wrote Test Cases for Testing various PL/SQL Programs and Oracle Forms.
• Extensively worked on Change Request / Enhancements for different clients.
• Performed Black Box and Functional testing manually and executed various SQL for enrolling the members.
• Performed Regression Testing using Win Runner.
• Did Backend Testing using SQL, TOAD for executing and monitoring SQL. Used various Inner Joins and Outer Joins to display data from multiple tables. Created Views to generate reports. Trouble shooting the MML and TML Process.
• Testing various API’s through HTTP Client.
• Performed Load testing for different User Scenarios, analyzing results and discussing the same with developers on performance issues.
Environment: WinRunner, LoadRunner, Test Track Pro, XML, Oracle, Developer 2000, Windows XP, VSS, TOAD, UNIX AIX 5-3, HTTP
http://www.andhravaani.com/www.andhravaani.com Jan 2001 to Sep 2003
Anblicks, Addison, Texas (TX).
It is a Daily News Providing portal with audio/video with providing various entertainment feathers like News, Stories, Music, Movie etc.
Accomplishments as a Software Engineer:
• Designed Home, Astrology, Music, Tollywood, Cookery Pages using Photoshop, Flash, Dream weaver etc.
• Developed Home, Astrology, Music, Tollywood and Cookery Pages using JSP and Servlets with JDBC.
• Involve in Database Design and maintenance.
Environment: Photo Shop, Flash, Dream Weaver, JavaScript, JSP, Servlets, JDBC, Tomcat Web Server, Oracle 8.1.7.
E-Governance and E-coop Bank (E-Commerce): Aug 2000 to Dec 2001
Andhra Pradesh Technological Services Ltd, HYD, India.
E-Governance was totally computerized. Even the common man can installed this site. In e-governance we have about the birth, death, marriage, taxes etc. Here registrar is the important activity. Here we provide the security for registrar as well as user.
Accomplishments as a Software Engineer:
• Process (RUP) with UML, created Use Case and Class Diagrams using Rational Rose.
• Developed GUI, using Dynamic HTML, and validate the form using JavaScript.
• The Database connectivity was done using JDBC.
• Responsible for writing Java Servlets to handle Client requests.
• Worked on creating doc of Java API's and Step-by-step documentation was provided to help client's support team.
Environment: Java, Java Script, JSP, Servlets, JDBC, Tomcat, Oracle.