Customer Service Data Entry
Resume:
Shikini Jackson
Montgomery, AL ***11
**********@*****.***
Objective Dedicated marketing student pursuing a marketing position.
Education Alabama Agricultural and Mechanical University Normal, AL
B.S. in Marketing July 2006
GPA 3.0
Professional Skills
Microsoft Works
Microsoft Office
Microsoft Windows
Telephone Skills
Customer Service
Typing (35wpm)
Filing/Editing
Accounting/Bookkeeping
Work Experience
Medical Place, Montgomery, AL 02/2010-Present
Great Customer Service
Make and receive phone calls to different facilities and customer
Answering multiply lines
Computer and data entry knowledge
Look for government contracts to bid on
Train new employers when they are hired
OSI, Account Representative 1st Party, Montgomery, AL 06/2007-03/2009
Make and receive phone calls about there AT&T phone bills
Collect on close accounts
Computer and data entry knowledge
Daily communication with customers regarding their accounts
Great Customer Service
Dillard's, Sales Associate, Huntsville, AL 11/2006-04/2007
Open and closed registers
Maintain the men and women fragrance departments
Helped meet the customers' needs
Wal-Mart Supercenter, Cashier, Huntsville, AL 11/2004-08/2005
Open and closed registers
Assisted customers with various needs
Managed Junior Department
Responsible for maintain stock within the department
Academic Achievements
The National Dean's List (2004-2005)
Alabama A&M University's Honor Roll (2003-2005)
Membership
Phi Beta Lambda Business Fraternity Incorporated XI XI Chapter
References Available Upon Request
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