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Customer Service Data Entry

Montgomery, AL, 36111
August 24, 2012

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Shikini Jackson

**** **** **.

Montgomery, AL ***11


Objective Dedicated marketing student pursuing a marketing position.

Education Alabama Agricultural and Mechanical University Normal, AL

B.S. in Marketing July 2006

GPA 3.0

Professional Skills

Microsoft Works

Microsoft Office

Microsoft Windows

Telephone Skills

Customer Service

Typing (35wpm)



Work Experience

Medical Place, Montgomery, AL 02/2010-Present

Great Customer Service

Make and receive phone calls to different facilities and customer

Answering multiply lines

Computer and data entry knowledge

Look for government contracts to bid on

Train new employers when they are hired

OSI, Account Representative 1st Party, Montgomery, AL 06/2007-03/2009

Make and receive phone calls about there AT&T phone bills

Collect on close accounts

Computer and data entry knowledge

Daily communication with customers regarding their accounts

Great Customer Service

Dillard's, Sales Associate, Huntsville, AL 11/2006-04/2007

Open and closed registers

Maintain the men and women fragrance departments

Helped meet the customers' needs

Wal-Mart Supercenter, Cashier, Huntsville, AL 11/2004-08/2005

Open and closed registers

Assisted customers with various needs

Managed Junior Department

Responsible for maintain stock within the department

Academic Achievements

The National Dean's List (2004-2005)

Alabama A&M University's Honor Roll (2003-2005)


Phi Beta Lambda Business Fraternity Incorporated XI XI Chapter

References Available Upon Request

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