Customer Service Quality Control

* **** ***** • MONROE, NJ *****

PHONE 732-***-**** • E-MAIL ********@*****.***

MOKHTAR T. ZAKI

OBJECTIVE

To obtain a competitive position in research and development in coatings

PROFESSIONAL EXPERIENCE

1998- 2009 API foils, Inc. Rahaway, NJ

Senior R&D Chemist

 Developed new products for low heat stamping (metallic and pigment) and cold foils, formulated new releases and new adhesives for high speed foils

 Developed scratch off foils, and created new lacquers for holographic foils

 Prepared samples for customer approval

 Evaluated new raw materials

 Developed product testing procedures and bench scale formulations

 Formulated products for a variety of applications, such as plastics, paper, cartons/cardboard, and wood surfaces

1997 – 1998 Rico Coatings Toccoa, GA

 Technical Director

 Directed the development and production of new high quality coatings for furniture and cabinets on both wood and metal surfaces

 Provided customer service and field assistance for new products

 Handled customers' new projects and resolved any complaints

 Planned manufacturing operations and prepared production schedules

1991 – 1997 Akzo Noble Somerset,NJ

 Senior Chemist Representative

 Formulated new products for industrial coatings; including steel drums and pails, business machines and heavy machinery, barrier coatings for molding, coil coatings, plastic shudders and wood coatings

 Experience included working with water and solvent based coatings

 Provided customer service and field assistance for new products

 Supervised technicians, prepared material safety data sheets, prepared formula product specifications and manufacturing procedures

SPECIAL SKILLS

 Experience in manufacturing plant operations, management of personnel and the provision of customer service

 Quality control and product analysis

 Extensive background in development and design of new formulations such as thermoplastics, thermosetting, solvent and water-based coatings

 Experience using many different vehicles, resins, and pigments

 Experience in industrial coatings; including coil coatings for airspace, marine, yacht, and house coatings

EDUCATION

Cairo University Cairo, Egypt

Bachelor of Science, Chemistry Major

REFERENCES

Available upon request

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