________________________________Anna M. Nicholls_______________________________
Naperville, Il 60565
***********@*******.***
Professional Objective: Seeking an administrative and clerical support position with a rapidly growing organization where I will be able to utilize my ability to multi-task and support key personnel to maximize the company’s objectives.
Education
Techskills, Raleigh, NC 2004-2006
Certificate in Medical Billing & Coding, Business Communication, Professional Development
Mann High School, Mann,W.V. 2004
Diploma with Honors
Work Experience
Mann Ear, Nose, & Throat Clinic Cary, NC March 2006-present
Head of Medical Records Department
• Responsible for coordinating the departmental activities between three branch offices and distribution of up to 200 faxes per day.
• Supervised medical records personnel in maintaining electronic medical documents
• Supported doctors in managing appointment calendars and patient charts
• Ensured secure and accurate credentialing of licenses for medical specialists
• Proven track record of successfully handling confidential matters and documents with discretion and improving communication workflow between doctors, patients and office staff.
Belk’s Department Store, Raleigh, NC 2004 – 2006
Sales Associate
• Performed store front duties that included interacting with prospective and existing customers, showing merchandise, and processing transactions
• Monitored inventory levels
• Exceeded annual sales goals by 160%
• Enhanced/strengthened public relations skills while serving as a frontline
employee for image management
Qualifications and Special Skills
• Computer proficiency in Microsoft Access, Excel, Powerpoint, Word, and Outlook
• Excellent interpersonal skills
• Data entry and typing
• Proven history of successful management and production quality control
• Expert at streamlining operations, increasing efficiency and improving overall accuracy.