Customer Service Manager
Resume:
Christopher Jon Hernandez
Contact Info : Mailing Address: Home Address:
Cell #: 850-***-**** 2033 Pecan Court 3590 Hopestill Rd.
******@**.***.*** Tallahassee, FL 32303 Pensacola, FL 32503
******.*********@****.***
Objective: A full-time position in industry, with a special interest in chemical engineering.
EDUCATION
Bachelor of Science Degree. Chemical /Biomedical Engineering, May 2012.
Florida State University, Tallahassee, Florida
Grade Point Average: 3.28/4.0
Current coursework includes Process Control with lab, Process Design II, and Biomedical Engineering.
Member of Tau Beta Pi (Engineering Honor Society).
Associate of Arts, May 2009.
Pensacola Junior College, Pensacola, Florida
Grade Point Average: 3.54/4.0
Recipient of the Outstanding Minority Scholarship and Bright Futures Scholarship.
Member of Phi Theta Kappa (Honor Society). Dean’s List Recipient. Graduated Cum Laude.
EXPERIENCE
Department of Transportation, January 2010-Present
Tallahassee, Florida
Crash Log Analyst
Using Google Maps and Bing to locate crashes in CAR and GIS databases.
Winn Dixie, July 2006-July 2009
Pensacola, Florida
Customer Service Lead
Running customer service desk, dealing with customer complaints.
Running Lotto machine and Western Union.
Supervised cashiers and associates, and assisted customers on a regular basis.
Form Systems Inc., July 2007-January 2008
Pensacola, Florida
Distribution Manager
Daily delivers involving operating company vehicle.
Daily organization of warehouse including use of forklift and palette jack.
In charge of packing slips and insuring proper delivery of all mail and packages.
National Scout Jamboree, July 2005
Fort A.P. Hill, Virginia
Youth Staff Member, Southern Region Sub-Camp 20
Duties included assisting chefs, running sub-camp games, and various activities
SKILLS
Computer: Microsoft Office, Polymath, Aspen, Matlab, and Comsol.
OTHER ACTIVITIES AND RECOGNITION
Eagle Scout, October 2006
Pensacola, Florida (Troop 608)
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