Customer Service High School
Resume:
Attn: HR/ Management;
First and foremost I would like to thank you for giving me the opportunity to apply for this position. I am a single mother of two young children. I have ventured my way through college earning my second degree. I feel that a position in the office setting is more than perfect for me. With my recently earned Bachelor of Social Work degree from California State University of Los Angeles, I know that I have the necessary skills to perform at my optimal best. Allowing me to work for your company would greatly benefit both you and I because I am very diligent, responsible, dedicated, and a trustworthy person. Hiring me will definitely not be one of your regrets, but one of the best decisions you could ever make for your company. If hired, I promise to bring nothing less than pure excellence to your company. I will strive to go over and beyond your expectations. I am looking forward to taking the next step in joining your company via the interview process. Thank you for your time and attention.
Sincerely;
Ms. Ebony M. Jenkins
My Contact Information
Mobile # 909-***-****
Email: uc5lno@r.postjobfree.com
Ebony M. Jenkins
2991 N. Mountain Ave Apt. #18 909-***-****
San Bernardino, CA 92404 uc5lno@r.postjobfree.com
**To obtain and maintain an administrative office assistant position within a stable corporate environment.**
Education History:
High School: West Covina High School; West Covina, CA
*High School Graduate, Diploma, C/O 2003, 3.5 GPA
College: Rio Hondo Community College; Whittier, CA
*AA Degree, C/O 2008, 3.82 GPA
California State University of Los Angeles; Los Angeles, CA
*BSW Degree, C/O 2010, 3.55 GPA
Work History:
*Fredericks of Hollywood
909.48102552
Sales Associate/ Cashier
09/2009 to Present
*Rio Hondo College Phys. Ed. Dept.
Office Assistant
07/2007 to 01/2008
*www.chatme2nyte.com
Text Chat Operator
1/2008 to 11/2009
*1-900-Talk-2-Me
PSO (Phone Sex Operator)
06/2007 to 09/2009
*CamPhuze
Web Cam Models
08/2007 to 08/2009
*Karizma Inc.
Data Entry, Office & Customer Service work from home
*Disneyland; Anaheim, CA
Cast Member: Cashier/ Sales Associate
10/2005 to 10/2006
*McDonalds; La Puente, CA
Crew Member: Cashier
04/2003 to 03/2004
Volunteer Experience/ Community Service Involvement:
*West Covina Bruins; West Covina, CA
Cheer Coach/ Mentor
1998 to 2005
*Challengers Boys & Girls Club, Los Angeles, CA
Youth Counselor
2002 to 2005
*Prototypes
Substance Abuse Co-Facilitator (Internship)
01/2010 to 03/2010
*Black Infant Health
Intake Specialist/ Health Educator/ Researcher (Internship)
03/2010 to 06/2010
*Coalition for Responsibility Community Development (CRCD)
Intake Specialist/ Youth Counselor/ Community Developer/ Activities Coordinator
06/2010 to 09/ 2010
*Steven’s Hope for Children; The Children’s Boutique
Sales Associate/ Customer Service/ Data Entry/ Relevant Educational Specialist
07/2010 to Present
05/2010 to 05/2011
**Prenatal Services Center (Volunteer; to gain further experience in field)
Conducted Intake Assessments (Psycho, social)
Strengths based practice
Initiated success plans, including management of stress, anger, time and finances
Facilitated groups (sex ed, SIDS, healthy alternatives, choices during pregnancy; abortion, keeping, giving up for adoption, and developing positive relationships)
Broschure Development (I have samples)
Accompanied clients to doctors appointments, and court dates and any other necessary places.
Provided clients with necessary resources provided within the neighborhood ie. WIC, food stamps, TANF, cash aid...etc
Provided emotional assistance (one on one counseling)
Up-keep of the community resource database
Clubs & Organizations:
Black Student Union (BSU)
DAWG Pound Step Squad (Step Team)
Parents in College (PIC)
Trio Students Supportive Services (SSS)
Association of Student Social Workers (ASSW)
Relevant Skills/ Qualities:
Great Customer Service skills
Problem Solving skills
Merchandising
Excellent Salesperson
Very articulate and people friendly
Great time management skills
Multi-task
Reliable
Honest & Trustworthy
Dedicated
Leadership skills
Work well individually and as a team
Internet Savvy
Efficient in CPU application: i.e. MS Word, Excel, Publisher, Power Point, etc.
*40+ WPM
Office Skills: Fax, Printing, Typing, Researching, Running errands, etc.
Flyer & Brochure development
**Higher Education and over five years of Relevant Retail Experience
References:
Deirdre Jenkins: Cheer Coordinator for West Covina Bruins; 626-***-****
Ora Ross: Child Care Provider; 909-***-****
Richard Bonner: Customer Service;. 562-***-****
Rodney Berryman: Security; 909-***-****
Contact this candidate