Restaurant Manager
Resume:
Hope D. Hollingsworth
PO Box ***
Lake Toxaway, NC 28747
*******@*****.***
OBJECTIVE
Dynamic professional with a background in customer service seeking position in a company
with advancement possibilities. Offer strong leadership skills, with excellent organizational
strategies. Extensive experience with menu planning and preparation, money management,
restaurant ordering, receiving, filing, and scheduling. Excellent communication skills and
computer proficiency (word processing, spreadsheets, database programs). Nearly twenty
years of experience with innovative management, kitchen, bar, host and server techniques.
TARGET JOB
Desired Job type: Manager, General Manager
Desired Status: Full-Time
Site Location: Western, North Carolina
Date of Availability: January 1, 20010
WORK HISTORY
5/2009 - Current Amore Lake Toxaway, NC
Kitchen Manager, Chef
Casual Italian restaurant serving subs, sandwiches, traditional brick oven pizzas and made to order
entrees.
Creative Innovations and Key Accomplishments
Created automated ordering and inventory programs. as well as forms for dining room and kitchen.
Developed forms and procedures for sidework and food prep.
Assisted in cleaning and remodeling of business location to accommodate restaurant opening.
5/2004 –9/2008 Lightwater Grille Cashiers, NC
General Manager
Casual, fine dining restaurant, known for its fresh fish and quality meats, awarded for innovative recipes and presentation.
Creative Innovations and Key Accomplishments
Designed and prepared creative and diverse menus including quality fresh fish, pork, chicken and USDA
prime beef.
Successfully introduced “Table Side Singing” with local and professional talent performing daily for
patrons, providing an increase in overall sales.
Developed and implemented management procedures and established a restaurant system of hiring
and training.
Created automated ordering and inventory programs as well as forms for dining room and kitchen.
Developed a system for check auditing which decreased loss by 15%.
8/1998 - 2004 October’s End Restaurant Lake Toxaway, NC
General Manager
Casual Italian restaurant, founded on the Marsalona family recipes, with emphasis on pasta, quality beef
and seafood.
Creative Innovations and Key Accomplishments
Recognized for high sales and great customer service.
Successfully proposed the introduction of local talent performing for bar and weekend patrons
providing an increase in overall sales.
Assisted in developing featured appetizers and entrees that became staples of a diverse menu
9/2000 - 7/2002 Center Stage Restaurant Hendersonville, NC General Manager
Casual New York style Deli, known for its authentic Jewish “comfort food” and praised for its theatrical presentation.
Creative Innovations and Key Accomplishments
Provided a strategic vision to redefine restaurant goals and implement systems for sales,
marketing recruitment, training and entertainment
Developed and implemented management procedures and established a restaurant protocol for hiring and training.
Successfully introduced an entertainment feature of “Table-Side Singers”
Launched a “Dinner Theater Series” supported by local and national entertainers
Worked with restaurant owner to establish a system of check and server audits as well as procedures for tracking sales and volume.
Created automated ordering and inventory programs as well as forms for dining room and kitchen.
EDUCATION
Brevard College Brevard, NC
Bachelor of Arts Degree Vocal Performance
Summa cum laude
Edison College Ft. Myers, FL
Associate of Arts Degree Vocal Performance and Education
Indiana University Bloomington, IN
Courses Required courses
Various Music requirements, Foreign Language: French, German and Italian, Business Management, Basic Business Law
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