Project Manager Management

ALFIE ROBERT WENTWORTH COLLINS

**** ******** **

Austin, TX 78739

Home: 512-***-****

Cell: 909-***-****

e_mail:********@*****.***

SUMMARY OF QUALIFICATIONS

• Over nineteen years experience in Information Technology Management for manufacturing, financial services, Government, Higher Education and High technology sector companies as proactive hands on Program/Project Manager and Management Consultant.

• Extensive experience in Business process modeling, project management, systems analysis, contract preparation and negotiation, quality assurance, object-oriented design/analysis, enterprise IT system design, development, implementation and support.

• Proven leadership and managerial skills. Capacity to successfully lead and motivate cross-functional teams. Demonstrated success in managing large, complex web-based projects, large Data warehouse and Data Mart development projects, large client/server systems spanning manufacturing, finance, government, banking and high technology sector companies.

• Very knowledgeable about back end and front-end Enterprise applications as SAP and Oracle - their architectures and how they fit into the whole enterprise both from a technical and business perspective.

• Leadership experience with envisioning and defining EAI strategies both from a business perspective and a technical implementation perspective.

• Excellent supervisor with the ability to delegate assignments to team members based on individual strengths and load, ensuring optimal utilization of personnel.

CAREER EXPERIENCE

2/2006 to Present

METLIFE INVESTORS GROUP Inc.

Irvine, CA

Sr. PROGRAM MANAGER/BI SPECIALIST

(Business Consulting Group)

Responsible for planning, directing and coordinating project activities related to Enterprise systems integration, Enterprise reporting and BI Web Portals. Established vision, strategy and operational plan to effectively align and scale IT to aggressive Corporate Goals and Objectives. Included organizational design, recruitment and development of IT departments and personnel; Business Systems Analysis, System Architecture, Business Intelligence, Web Systems, IT Quality Assurance and Enterprise Project Management. Key current and completed projects include:

• Established strategy for and successfully managed the replatforming of 35 Distributed Applications from Citi environment to MetLife environment as part of MetLife's $11.6 Billion acquisition of Traveler's Insurance Life and Annuity Businesses. Managed the mapping and integration of Traveler's Annuity data into Metlife's Independent Distribution Group's Customer Relationship Management System (iContact) to facilitate, among other key business activities, Sales reporting, Activity logging and Tracking, Fulfillment Operations, Firm and Contract information tracking resulting in an estimated annual savings of $11.5 Million.

• Successfully managed the integration of Metlife Investors' Fulfillment System and Vendor's Fulfillment system into one system to eliminate double entries and streamline the Fulfillment process resulting in annualized savings of $1.4 Million.

• Successfully implemented a Sales Analysis and Performance Reporting System for Metlife's Senior Management. This involved combining sales and Fulfillment data from different Systems and reporting on sales performance by Broker, Firm, Wholesalers, Sales Territories, Division, Channels and any other meaningful combination thereof.

• Managed the replatforming of all Independent Distribution Group's Fulfillment Applications from Irvine's Data Center (California) to Rensselaer Data Center (New York) including Unit Testing, User Acceptance Testing, Disaster Recovery Testing, Production Checkout Testing and post-production monitoring. Provided consulting services on Data warehousing, OLAP/ROLAP, MDD, Technical architecture issues and Enterprise Reporting.

• Successfully managed the design and implementation of an automated Commissions payment and administration system for MetLife Independent Distribution Group of Companies. Coordinated the business requirements gathering and management processes across all lines of business to identify common functions across business lines and isolated line-of-business specific functionalities. Effectively leveraged knowledge from Subject Matter experts across all lines of business and all Franchises to create an Enterprise-wide knowledge base of payment grids, business rules and business processes. Estimated annual savings of $2.7 Million.

• Managed the design, development and implementation of a Blog site for Metlife Investors’ Sales Organization to facilitate the effective consolidation and sharing of sales ideas and strategy discussions.

8/2004 to 9/2005

MAXIMUS

Los Angeles, CA

Sr. MANAGEMENT CONSULTANT

Responsible for providing technical direction, user requirements gathering, analysis, project management, application design/development, regression test cases/plans, configuration management and deployment strategy for Maximus Integrated Student Information System. Key accomplishments included:

• Developed strategy to transform Los Angeles Unified School District’s (LAUSD) Distributed Legacy Student Information System to an Integrated Student Information System to allow School Administration centralized control and visibility across the entire school district’s operations.

• Performed business requirements gathering for LAUSD’s Integrated Student Information System (ISIS). Conducted Fit/Gap analysis, documented business rules, built requirements traceability matrices and authored detailed design specifications for J2EE Software development. Researched Legal matters pertaining to Census, Enrollment, Discipline, Attendance and ADA calculations, Multi-Track Schools, Program Improvement Schools, School Wide and Targeted Programs such as Title I, II & III, Adult Education Programs, State Reporting, Health concerns, Option Schools, Special Education, Grading, Graduation Standards and No Child Left Behind (NCLB) provisions using California Education Code as source of reference. ISIS built to support 1,000+ schools, 34,000+ Teachers and over 1Million students. Estimated annualized savings (resulting from automation) of $14.7 Million.

4/2003 to 08/2004

XPERT SYSTEMS GROUP

Rancho Cucamonga, CA

Sr. MANAGEMENT CONSULTANT

• Collaborated with IBM's Business Management and Performance Engineering Consultants to design governance plan and roadmap for Northrop Grumman's Enterprise Portal development and deployment.

• Designed and coordinated Critical Technical Review of Northrop's E-Business/E-Portal infrastructure to determine performance and viability to support all of Northrop's divisions and 120,000+ employees. Designed use cases to realistically simulate business scenarios and global workloads... and tested viability of custom-designed Identity Management layer. Customized RUP as the project methodology. Captured, analyzed and reported performance statistics from environment components (Firewalls, Content Switch, Routers, Portal Server) and coordinated the activities of all working groups associated with the relevant projects. Net result included a self-managed HR Portal with a significant reduction in HR to employee ratio resulting in annualized savings of $14.5 Million.

7/2002 to 4/2003

UNIVERSITY OF SOUTHERN CALIFORNIA

Los Angeles, CA

MIS MANAGER/CONSULTANT (Digital Information Management)

Responsible for providing technical direction, user requirements gathering, analysis, project management, application design/development and contract management for USC’s Digital Information initiatives. Key accomplishments included:

• Managed the New Generation Digital Library Initiatives projects for USC’s Collection Information System (CIS) including RFP development, proposal evaluations, vendor selection, resource allocation, budgeting, test plan design and QA (using MBASE guidelines). Coordinated the activities of all working groups associated with the projects.

• Managed the Scholars Portal project including Contract negotiations, GAP Analysis, Critical Technical Review, integration of third party applications, Technical Consulting, user provisioning, security management, website development, use case development, testing, training, pilot projects design and helped articulate and promote USC’s leadership role in the web-based scholarly research space. Managed activities of all Consultants and staff allocated to project to ensure project success. Monitored and reported on activities of other Universities pursuing similar type initiatives in distance education, distributed learning and collaborative research areas.

5/1994 to 12/2001

APPLE COMPUTER INC.

Cupertino, CA

SR. PROJECT MANAGER (BUSINESS INTELLIGENCE)

Responsible for providing technical direction, user requirements gathering, analysis, project management, application design/development and production support for a portfolio of systems supporting Apple’s Sales, Marketing, Finance, Retail and Manufacturing organizations. Key accomplishments included:

• Managed cross-functional projects to build global Business Intelligence solutions in support of strategic business initiatives such as global reporting/analysis and advanced planning for Finance, Marketing, Research & Development and Retail organizations. Managed client expectations by documenting project objectives, requirements and risks. Established project timelines comprised of major milestones and deployment schedules. Distributed development tasks to team members based on individual strengths and load. Conducted update meetings on a timely basis relative to total project timeline. Advocated client concerns while managing change/feature creep within projects. Coordinated risk management, quality assurance, vendor product selection, development, deployment, documentation and post-implementation support for all Global Access Systems/ Portals.

• Provided consulting services on Data warehousing, OLAP/ROLAP, MDD, Technical architecture issues and Enterprise Application Integration (EAI). Orchestrated drive to centralize dispersed, proprietary financial analysis/reporting systems using Global databases and customized web-reporting tool. Results: Annual maintenance cost savings of $1.5 million, instantaneous and accurate business intelligence information for senior management, and increased efficiency and usability. Initiative became benchmark for additional projects. Created detail business process requirements within the framework of Rational Unified Process (RUP) to translate new and existing features into specifications.

• Streamlined Financial Reporting systems and supporting infrastructure (Data warehouses, Data marts), research OLAP tools, and institute best practices and best-of-breed reporting solutions. Partnered with internal customers to design, develop and implement complex technology-based solutions. Communicated business problems, alternatives and project strategy to work groups and customers. Managed relationships between team members and facilitated strong team building. Designed Dashboard-type reports on key performance indicators (KPI) with triggered alerts for Financial Analysts/Managers resulting in timely and accurate decision-making.

• Worked closely with Data Center planners and software engineers to streamline the production change management and capacity planning processes, resulting in faster, error-free setups, installations and reduced maintenance costs. Utilized RUP modeling tools and techniques to communicate requirement to the teams. Managed the development and implementation of the Global Finance Data Warehouses and supporting Data marts using standardized DBMS (ORACLE) and other layered products, resulting in centralized financial data storage and management.

1993 to 1994

ONTARIO MUNICIPAL EMPLOYEES RETIREMENT SYSTEM

Toronto, Canada

Sr. CONSULTING BUSINESS ANALYST

Recruited as Senior Software Consultant to redesign/automate pension reporting, calculation and analysis system for this Government Agency with over $30 billion in pension funds under management. Analyzed complex business problems. Designed, tested, documented and implemented technology solutions. Re-engineered and implemented a new multi-plan pension membership, benefits calculation and quotation system resulting in much more efficient management and delivery of services, and faster and accurate reporting analysis for senior management and financial analysts.

11/1992 to 1/1993

BELL CANADA

Toronto, Canada

INDEPENDENT CONSULTING SYSTEMS ANALYST

Added new functionality to the project initiation and project management subsystems of Bell's PERMITS system (project activity creation and maintenance, job costing, work plan revisions, troubleshooting). Performed accelerated project development planning, strategy formulation, and testing and completed product rollout on time and under budget.

9/1992 to 11/1992

NORTHERN TELECOM

Brampton, Canada

INDEPENDENT CONSULTING SYSTEMS ANALYST

Designed, programmed, tested and implemented a Client Server application subsystem to allow for creation, query and maintenance of load rules which dictate the relationships and interdependencies among software load components of Northern Telecom SOLID application system. (SOLID - used to order, schedule, build and track software loads for "smart" telecommunications switches worldwide). Performed feasibility study, impact analysis, database design changes and cost /benefit analysis.

1987 to 1992

ONTARIO MUNICIPAL EMPLOYEES RETIREMENT SYSTEM

Toronto, Canada

Sr. CONSULTING BUSINESS ANALYST

Redesigned the OMERS pension administration and reporting system. Wrote major conversion program modules to convert existing RMS flat files (Pension master etc) to Ultra Database and new application programs to query Database. Re-designed the Benefits Calculation and Quotation system - designed, coded, tested and implemented all modules and screens. Made major contribution to development and implementation of OMERS Multi-plan Membership History System - successfully completed preliminary and detailed database design, prototyping and participated in database selection process. Designed, developed and implemented the following modules for OMERS Information Architecture system (User profile, Menu profile, Business function, Area function).

EDUCATION

Management Science (SDRM-ip)

Stanford University

Stanford, CA

Bachelor of Science Degree, Computer Science/Mathematics

University of Waterloo, Waterloo, Canada

PROFESSIONAL DEVELOPMENT

Certified Information Systems Security Professional (CISSP) (ISC) 2 - ip)

Advanced DBA training, Oracle Corporation, Redwood Shores, CA

Business Management Training, Apple University, Cupertino, CA

De Anza College, Cupertino, CA

Business Courses completed: Financial Accounting I, Financial Accounting II,

Managerial Accounting, Business Statistics,

Micro Economics I, macro Economics I,

Management Information Systems

University of Waterloo, Waterloo, Canada

Graduate work in Management Science with specific focus on DecisionTheory and process Optimization using Mathematical Modeling.

PROFESSIONAL ASSOCIATIONS

The Project Management Institute.

The CIO Advisory Council.

FAVORITE BUSINESS PUBLICATIONS

Harvard Business Review.

Wall Street Journal.

Fortune Magazine.

Forbes Magazine.

Entrepreneur Magazine.

SKILLS SUMMARY

Operating Systems: Unix, Sun Solaris, AIX, LINUX, Windows NT, MacOS

Hardware: IBM RS/6000, AS400, Sun Servers/Workstations, HP PC Servers, EMC Symmetrix Storage Systems.

Networking: LAN/WAN, TCP/IP, NFS.

Business: Applied Information Economics (AIE), Project Management, Capacity Planning, Financial Analysis Cost/Benefit Analysis, Strategic Planning and Knowledge Management, Contract Management, Requirements Management, Business Process Management, Quantitative Analysis (Decision Tree Analysis, Cash Flow Analysis, Net Present Value, Regression Analysis and Forecasting), Predictive Analysis.

Software: Oracle DBMS, Microsoft SQL Server, Microsoft Office, Microsoft Project, C, C++, Pro*C, Visual Basic, PERL, Java, JavaScript, Jrun, Jsp, Cgi, HTML, CSS, XML,IIS, ASP, UML, PL/SQL, Unix Shell Scripting, RMI, OLAP (Essbase, Holos), MDD, RUP, SAP, Oracle Express, Vitria BusinessWare, Crystal Reporting, CASE (Silverrun, Erwin, Deft), LoadRunner, OpenSTA, TestDirector, MicroStrategy.

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