Network Administrator

RANDY COHEN

**** ******** **** #**  SIMI VALLEY, CA 93063

805-***-**** • *********@***.***

OBJECTIVE

To work in a computer networking environment using my computer networking work experience and knowledge.

SUMMARY

An Information System Specialist with experience in LAN and WAN administration, troubleshooting computer issues, good interaction with users and extremely organized in the work place.

PROFESSIONAL EXPERIENCE

MICHELMAN & ROBINSON, LLP 9/08-PRESENT

SYSTEM NETWORK TECHNICIAN

Supporting the home office and two remote offices. I support all the servers, desktops, laptops, networking equipment, Active Directory, printers, Blackberry Server and Balckberry devices, Anti-Virus, software and backups. I also perform all management responsibilities.

 Created new rules and policies for the domain.

 Fixed company email database crash.

 Replaced Primary Domain Controller and Email Server with new servers.

 Perform Backups.

 Worked with various vendors like Dell and Sprint to get better pricing for the products we order.

XP SYSTEMS 2002-5/08

NETWORK ADMINISTRATOR (02-07) & HARDWARE SPECIALIST II (07-08)

Supporting network servers, desktops and laptops, printers, Cisco switches, Cisco wireless devices, backup tapes, Cisco VPN Concentrator, ASA 5505, Cisco IP Phones, Blackberry Server, Unity Voice Mail, EMC SAN, Fax Sever, SQL and various software.

 Upgraded all servers from Windows 2000 server to Windows 2003 server.

 Helped upgrade old phone system to the new Cisco IP phone system.

 Support all users and customers with various issues such as hardware, software and VPN issues.

 Perform Tape Backups using Backup Exec 10.0.

 Work with various other programs such as Quota Server 2003, Firewall Analyzer, Symantec Anti-Virus and Dell Open Manage.

INTEL CORPORATION 2002

TEST ENGINEER

Responsible for testing wireless network cards and software using AP devices for laptops.

 Helped product pass Microsoft WHQL certification by finding bugs during testing.

 Tested machines in various configurations and with various devices to ensure the product is solid before the product goes to market.

 Used Ghost extensively to ensure the machines always had a clean installation to keep tests valid.

 Documented and filed all the bugs in a database so the developers could fix the bugs in a timely matter.

TROIKA NETWORKS 2000 – 2001

TEST ENGINEER/CERTIFICATION ASSISTANT

Responsibilities included testing fiber channel hardware and software with SAN’s following a strict test plan. Various computer configurations were used in testing the products (servers, switches, hubs, tape drives and bridges).

 Increased product marketability by obtaining Microsoft certification through the WHQL program.

 Helped get our driver certified by Microsoft through the WHQL program.

 Reduced product support and increased customer satisfaction through product testing and debugging prior to product shipping.

 Tested our products to find bugs and get them fixed before product shipped.

 Keep tests valid … the machines in the lab were all maintained to current industry standards.

ALENIA MARCONI SYSTEMS 1999 – 2000

MIS SPECIALIST

 Supported in-house and remote users, software, hardware and server requirements.

 Enabled company to utilize classified information by installing, configuring and training end-users on SecurID server use and Shiva dial-in VPN.

 Performed network administration duties when network administrator was unavailable.

 Performed email and VAX administration when email/VAX administrator was unavailable.

SUPERIOR CONSULTANTS/AVIANT INFORMATION 1997 – 1999

NETWORK ENGINEER

 Supported users remotely and in-house, ran nightly tape backups, network and email administration.

 Improved employee productivity by upgrading all users from Windows 3.11 to Windows 95.

 Reduced set-up cost by configuring and installing a modem pool for in-house users.

 Upgraded all users to office 97 and held a training course for the users to allow company to remain competitive in the marketplace.

EDUCATION

MLIS Master’s in Library and Information Science San Jose State University  San Jose, CA

BA Communications  Chapman University  Orange, CA

Dell Certified in Desktops, Servers, Laptops, Workstations and Storage

PROFESSIONAL DEVELOPMENT

Windows 2003, 2000 and NT 4.0 Server Administration  PC Hardware and Software Support  Active Directory Administration  MS Exchange 5.5, 2000 and 2003 Administration  Tape Backup using Backup Exec  Cisco IP Phone Support  Anti-Virus Administration  Cisco Wireless Support  Ghost  Supporting Windows 95, 98, NT, 2000, XP and Vista  SQL 2000 and 2005  VAX Administration  SecurID  Fiber Channel Controllers  SAN’s  Microsoft Cluster Server

TECHNICAL SKILLS

Operating Systems:

XP Professional and Home, Vista, 2000 Professional, NT, Windows 98 and 95

Networking:

Windows 2003 Server  Windows 2000 Server  NT 4.0  Novell 3.12 & 4.0

Hardware:

PC Peripherals  Switches  Hubs  Tape Drives  Cisco IP Phones  ASA 5505

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