Engineer Software Customer Service .Net Management

Seasoned IT Professional:

Seasoned IT professional with over 15 years of professional experience as a team lead and developer in System Analysis, Object Oriented Analysis Design, SDLC and architecting. Strong experience in developing N-Tier applications, Web based applications, Database design, Enterprise Software Applications, Software Integration and Web services. Extensively worked on C++, VC++ (ATL/MFC/Win32/ COM/COM+), XML, SQL, .NET, C# and Web services. Experienced working in System level applications using Socket Programming (TCP/IP), Multithreading and RS232/RS485. Well qualified in database design and development using SQL Server (Enterprise Manager, T-SQL), Oracle (Pro *C, PL/SQL, SQL*Plus). Broad experience working in Healthcare, Telecomm, Airline, Biotech and Communication industries. Have proven project management, organizational, analytical, and interpersonal communication skills.

Area of Expertise:

Programming: C/C++, Visual C++ 1.52/ 6.0 / 9.0 (MFC, ATL, STL, WTL, Win32), C# , ADO.NET, ASP.NET, Visual Basic 6.0, ADO, ASP, HTML, JavaScript, Java, VBScript, XML, XSL, XSLT.

Databases: Oracle, MS SQL, Btrieve, MS Access

O.S: Win NT/XP/Vista, Windows Advance Server, Unix(HP9000)

Tools: Clearcase, TFS, MS Project, Visual Source Safe, Install Shield, WAS 1.1, Lotus Notes, Load Runner, Rational Rose, Microsoft Office, Visio, VBIS 4.1, SAP(FI/CO)

Standards: HL7, HIPAA, SOAP, COM/COM+ and CORBA(Orbix)

Professional Experience:

Software Engineer, MedHost, Inc. (Oct’06 – till date)

MEDHOST is the market leader in providing an Emergency Department Information System (EDIS) that makes the hospital a more efficient environment by reducing medical errors, increasing patient throughput, producing higher patient satisfaction scores and maximizing revenue. It’s a touch screen based system which meets the needs of Emergency Departments of any size. It has been implemented almost 200 hospitals all across US.

Key Accomplishments:

 Involved in requirement gathering with clinicians and converting it into requirements.

 Implemented Computer Physician Order Entry system (CPOE) with drug to drug allergy verification, Sullivan’s risk management and Consult Order features. This module is closely associated with other area of the application like creating triggers, pagers, etc.

 Worked end to end implementation of interfacing pharmacy orders through various pharmacy systems. This interface messages follow HL7 standards.

 Worked on various security features like password encryption, logging audit trail to get CCHIT 08 certification.

 Involved in the development of tools to create medication by interfacing with FDB (First Data Bank) database. Various rules are applied while creating medication, to avoid clinical errors.

 Ported EDIS from VC++6.0 to VC++9.0.

 Implemented EMR Viewer using C# and ASP.NET. Involved in the implementation of Log Analyzer and report generation using C#.

 Heavily worked on style sheets as most of our charting screens are implemented in style sheet which gives the flexibility to change it dynamically based on customer needs.

 Worked end to end in redesigning and implementation of Patient Disposition Module. Various rules are set in place to make sure providers depart/transfer/admit a patient by capturing all the required information.

 Worked on implementing prescription as part of the disposition module in the system.

 Currently working on supporting additional pharmacy interface messages and involved in ePrescriptions using Sure Script.

 Actively interact with testing team, Clinicians, hospital users and customer support team.

Tools: VC++, MFC, ATL, STL, COM+, MS SQL, C#, ASP.NET, XML, HL7

Senior Consultant, Quorum Business Solution. (Nov’05 – Oct’06)

Quorum is the leading provider of software and consulting solutions to manage oil & gas, renewable energy and natural resource operational and commercial business processes.

Key Accomplishments:

 Developed a tool and used it to convert TIPS data from older version to latest version without loss of data. This involves recalculating old data.

 Implemented a module which imports there calculation into excel reports. Involved in the maintenance release a used their proprietary class libraries.

Tools: VC++, MFC, ATL, STL, COM+, Oracle, C#

Senior Consultant, Verizon Irving TX. (Aug’02 – Oct’05)

Key Accomplishments:

OneSource is a system which integrates pricing, quotation and ordering, provisioning and compensation systems into one system.

 Part of the executive team which did requirement gathering, design, implementation and end-to-end testing of OneSource Enterprise system.

 Lead the effort for implementing Voice flow through orders and testing the end to end functionality. Designed, developed and tested Web services for Voice Order Flow Thru and I2O calls.

 Developed and tested Web class libraries using C#. Data access using ADO.Net with SQL Server 2000. Responsible for making sure end-to-end is working fine in production for each release.

 Generate daily reports to upper management.

BASESII is web based Call centre application used by Verizon agents to place orders for products like ISDN, Flex grow, POTS, Custopak, Centranet, etc.

 Implemented the business layer for IVA flex grow product using C#. Involved in designing database tables and writing stored procedure for IVA flex grow product.

 Data layer and business logic are implemented as components using C#, ADO.NET. Took release champion role in various releases.

EOrdering System is a web based application where people and businesses can order phone services online.

 Involved in the conversion of CSR (customer service record) from various legacy systems into one central system. This functionality was implemented in C#.

 Designed and implemented Real Time Interface (RTI) package using VC++/ATL/COM, which talk with various legacy systems through different COM components.

 Developed and designed a tool to compare data's between different Legacy systems. XML and XLS are used to send and receive data between components.

Tools: Visual C++(ATL).NET 1.1(C#, ASP.NET, ADO.NET, Web Services), XML, UML, DB2, MS SQL 2K, SOAP, Visual SourceSafe 6.0, Commerce Server, Lotus Notes.

Senior Consultant, Adea Solutions. (Jan’02 to Aug’02)

Role: Worked as a .NET(C#) developer in implementing Application Monitoring System. Involved in writing SQL's and T-SQL for SQL 2000. Developed GUI using ASP.NET for add/Edit/delete users. Developed a module which parses and create Menu from a XML file depending on the role of user using c#.

Tools: .NET Framework 1.1, C#, ASP.NET, ADO.NET, XML, SOAP, SQL 2000, IIS.

Consultant, Sabre Inc. (Sep’00 to Dec’01)

Role: Involved in design, development, enhancing and maintaining the various modules of Pilot Trip Trade (PTOT). Developed a tool to update the configuration files using Java socket. Developed the survey part of the system using Visual C++ MFC. Developed an applet to update parameter file using http protocol. Used multithreading to download the data from the FOS system. Maintained and enhanced the Flight Attendant Trip Trade (FATOT) using VC++ and VB. FATTOT is different from PTTOT due to different set of rules and format of the data are different for FA and Pilot.

Tools: NT, VC++ 5.0, MFC, VB 5.0, VSS, IIS, ASP, DAO, ADO, MS SQL 5.

Consultant, MDLI, San Leandro, CA. (Mar’00 to Aug’00)

Role: Involved in designing, developing and making test plan for Plate Management System (Apex). Used Rational Robot for regression testing.

Tools: NT, VC++ 5.0, EVC++, MFC, COM, Java, JDBC, Oracle 8.x, VSS.

Consultant, GAMMA METRICS, San Diego, CA. (Jul'99 to Mar’00)

Role: Designed, developed, integrated and tested scrap-metal module into Nautilus system using VC++ MFC. Involved in maintenance and enhancement for the Nautilus system. Ported the system to work with different languages by creating a tool in VC++. Designed and developed a module to control the licensing of various modules using ATL VC++.

Tools: NT, VC++ 5.0, MFC, ATL, VB 5.0, Win32, COM/DCOM, Crystal Report, MS SQL 5, Install Shield.

Software Engineer, BARCO systems, India., (May'97 to Jul'99)

Role: Designed and developed, COM Objects for various kinds of routers and other devices using COM and VC++. Designed and developed, a generic GUI which can be used of any type of Router using VC++ MFC. Extensively worked on proprietary RCDS protocol, which handles RS232 port.

Tools: NT, VC++ 4.2, MFC, COM, VB 4.0, Rational Rose, MQ Series, MS Access 7.0, VSS.

Software Engineer, Onward Technology, India., (Jul’96 to Apr’97)

Role: Involved in SDLC of OnConnect system. Designed and developed GUI based modules user managers, creation of messages and security features for messages using VC++/MFC. Involved in designing rules engine to store rules of SWIFT. So that rules can be changed dynamically. Used OOD approach to design OnConnect.

Tools: VC++ 1.52, MFC, ODBC 2.0, Btrieve 6.1 and Windows 95.

Education:

 MBA, UTDallas, Richardson, TX (Graduation Date: May 2010)

Key areas of focus:

ERP, Accounting (SAP-FI/CO), Project Management, Healthcare Informatics

 Bachelor in Engineering (B.E) at Madurai Kamaraj University (1990 – 1994)

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