Customer Service Technician
Resume:
Tedrick Rucker
Baton Rouge, Louisiana 70807
*************@*****.***
SUMMARY OF QUALIFICATION:
Over 6 years of increasing expertise in Customer service and Communications .I have directly contributed to the basic knowledge of: Computer Architecture, Electronics, Troubleshooting, Installation/Repair, and Blueprint reading. I possession of strong and desirable work ethics, self-motivation, willingness to learn, hardworking, and definitely a team player with a desire to only do the best. I have attended various seminars and conferences to enhance my technical and customers services skills.
EDUCATION:
Remington College-Baton Rouge Campus, Baton Rouge, Louisiana
Associate of Science in Electronics and Computer Engineering Technology
July 2006
COURSEWORK INCLUDED:
Basic Electronics Digital Electronics
Computer Architecture Semiconductor Devices
Electronic Devices and Circuit Theory Microprocessor Architecture
Electronic Communications for Technicians
SKILLS:
Proficient with:
Multi-meter Logic probes/Oscilloscopes
Function generators Soldering
Circuit design/troubleshooting Analyzers
Software:
Windows Access
Microsoft Office Excel
PowerPoint SLC 500 ladder-logic programming
EXPERIENCE:
Parsons Infrastructure and Technology, Fort Worth, Texas 2011-present
Electronic Installation Technician
Duties Included: Upgrading communication system such as radio, transmitter and antennas, troubleshooting, inventory control and inspection of equipment.
Maintain safety control when working with high voltage electric equipments. Installation and calibration of various equipment.
LSU Hospital: Biomedical Engineering, Baton Rouge, Louisiana 2009-2011
Electronic Technician
Duties Included: Repair medical equipment, inspections, requisitions, and troubleshooting.
Tedrick Rucker, page 2
Directech Southwest, Baton Rouge, Louisiana 2008-2009
Electronic Technician
Duties Included: Troubleshooting, Installation and repair satellite systems and Customer service.
International Technology, New Orleans, Louisiana 2007-2008
Electronic Technician
Duties Included: Troubleshooting, Blueprint Reading, and Lighting.
References available upon request
Contact this candidate