Human Resources Assistant

CAM PHAM

**** ********* ******

Stockton, CA ****0

209-***-****

*******@*.*******.***

OBJECTIVE To obtain an entry level position with opportunities for professional growth and advancement

EDUCATION UNIVERSITY OF THE PACIFIC Stockton, CA

Bachelor of Science, Business Administration Aug 2011

Concentration: Management and Human Resources

SKILLS Language: Basic knowledge of HTML

Software: Adobe Photoshop, Microsoft Office (Excel, PowerPoint, Word, Access), Keynote

Operating Systems: Windows & Mac OS X

Languages: Bilingual in Vietnamese, Working knowledge of Spanish

Soft Skills: Team Player, Flexible and Strong work ethic

EXPERIENCE

SYSTEMS ASSISTANT Jun 2008 – Aug 2011

University of the Pacific Library Stockton, CA

• Provided support for user interfaces of Windows and Mac OS X

• Configured patron laptops to connect to wireless network

• Supported students with Sakai ( the university’s Collaboration & Learning Environment),

insidePacific (student portal), and PacificCat ( the library’s database)

• Aided in web, audio and video troubleshooting

• Recorded hourly patron count for statistical analysis and patron questions for better assistance

• Troubleshoot and maintained laser printers

• Assisted with the University’s network storage for faculty, staff, and students

• Increased patrons’ understanding of library processes by creating How-To video tutorials

• Created signs for freshman and transfer student orientation

• Performed special/ad hoc projects to support reference librarians and library processes

• Attended monthly meetings to evaluate and discuss library projects/events

AFTER SCHOOL PROGRAM TUTOR Mar 2008 – May 2008

University of the Pacific Jacoby Center Stockton, CA

• Organized, facilitated, and monitored enrichment activities for after school student populations

• Managed 20+ students and their behavior in various settings

• Worked with students to improve their academic skills

RECEPTIONIST/SECRETARY Mar 2008 – May 2008

Dr. Ly Nguyen, M.D Stockton, CA

• Collected, documented, and filed confidential patient information • Escorted patients into the exam room upon completion of required paperwork

• Answered phone calls from patients and external medical professionals

• Handled and distributed critical information to patients including exam and lab results

REFERENCES Available upon request

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