Donald T. Evans
Hammond, IN **324
************@*****.***
219-***-**** cell
219-***-**** home
OBJECTIVE: Seek the position of Manager, Store Manager, General, Manager, Retail/Commercial Sales Consultant, Supervisor, within your company where I can use my varied skills to promote your company and improve operations, so I may further grow professionally and broaden my horizons
SUMMARY: Resourceful Tire Service/Sales Supervisor with great background in management, supervising, assigning, reviewing, and participating in the work of staff responsible for providing sales, maintenance, and repair services including tire repair service; recommending and initiating personnel actions and performing a variety of technical tasks relative to assigned area of responsibility; able to work within a budget and generate profits
QUALIFICATIONS
Over thirty-five years experience
Solid knowledge of operations, services and activities of an automotive/commercial service center
Knowledge of procedures, methods, and techniques of record keeping and inventory control
Knowledge of pertinent federal, state, and local laws, codes, and regulations
Solid ability to supervise, organize, and review the work of technical personnel
Exceptional ability to make independent decisions; select, supervise, train and evaluate staff; set priorities and assign work
Accomplished in preparing clear and concise reports and in reviewing and analyzing reports
Able to communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationship with those contacted in the course of work , including city officials, and the general public
PROFESSIONAL EXPERIENCE
Tredroc Tire Service, Hammond, IN 2007 – 2010 Store Manager
Plan, prioritize, assign, supervise, and review the work of staff responsible for providing maintenance, repair services and sales within the repair facility
Participate in the selection of staff, provide and coordinate staff training, work with employees to correct deficiencies; implement discipline procedures; prioritize incoming work, and instruct subordinates on work schedules; assign road calls to subordinates; determine proper schedule for maintenance and coordinate schedules with user departments
Maintain records of work preformed and other reports as assigned
Recommend and assist in the implementation of goals and objectives; establish schedules; implement policies and procedures
Participate in the preparation and the administration of the monthly budget, monitor expenditures, make labor, material and cost estimates
Oversee the security of the store, administering safety meetings and update industry material on a monthly basis
GCR/Firestone, Hammond IN 2003 – 2007 Service Manager, Environmental/Safety Coordinator
Coordinate and monitor employees duties, dispatch service personal to customer jobs, maintain customer relations, originate service work orders insuring no product leaves the store without authorization
Maintain safety and correct unsafe conditions regardless of work ethics or PPE violations
Administer safety meetings and update on industry standards monthly
Supervise the clean up of all environmental spills and ensure proper disposal of all hazardous materials
Gaiser Tire Service, Schererville, IN 1979 – 2003 General Manager, Retail/Commercial Sales Consultant, Retail/Commercial Tire Technician, Automotive Mechanic
Coordinate and monitor all shop and administrative duties
Build and maintain customer base for existing and new sales
Passenger/light truck truck/OTR tire sales and service
Perform automotive mechanic duties as necessary
Hammond Firestone, Hammond IN 1974 – 1979 Commercial Sales Consultant, Commercial Tire Technician
Calling on regular customers, cold calling on new customers, building a larger customer base for existing and new sales
Passenger/light truck/truck/OTR tire sales and service
EDUCATION
High School Diploma, Griffith High School, Griffith, IN
Bridgestone/Firestone Commercial Sales Training Seminar
Bridgestone/Firestone Service Manager Training
TIA 300 Program
Emergency Medical Technician - Certified