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Engineer Customer Service

Location:
Duluth, GA, 30024
Salary:
$72,000.00
Posted:
July 28, 2011

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Resume:

RICHARD ROBEY

ELECTRONICS ENGINEER / U.S. SECRET SECURITY CLEARANCE

Cell 770-***-****

E-Mail: u9aaql@r.postjobfree.com

SUMMARY: Over 25 years of experience in designing and building RF and Digital test systems. Expert in writing test plans and test procedures for terrestrial and satellite electronic communication equipment, formulation test specifications, and providing detail performance reports. Certified in National Instruments LabView, able to write test program code in Visual Basic and C++. Very knowledgeable about EMC & EMI military design problems for shipboard, aircraft and commercial RF products. Able to handle multiple technical production projects. Proficient in Data over Cable System Interface Specification (DOCSIS PHY-Layer) verification for Domestic and European Cable Modems (Arris 2011). Strong customer support service skills (Ericsson 2006). Have designed highly accurate RF Test Systems for advanced military projects such as Lockheed Martin's Joint-Air-to-Ground Missile (JAGM), European Space Agency’s Globalstar Satellite Program (EMS 2009), Navy’s Phalanx Search & Track Radar System and the Space Shuttle Internal Lighting System (NASA / Marconi Circuit Technology). Trained in world class quality control and production techniques using advanced Six Sigma methods. Able to troubleshoot and identify root causes of problems, preventing future problems and to improve production manufacturing productivity. Proficient in leading teams of technicians and engineers in technical projects.

ARRIS INTERNATIONAL 10/2010 to 3/2011

Software Quality Assurance Engineer for Product Integration Laboratory

• Performed firmware testing for Arris International North America and European Cable Modems. Firmware testing involved writing complex TCL/TK scripts and testing configuration files to detect memory performance problems.

EMS TECHNOLOGIES DEFENSE & SPACE SYSTEMS

Senior RF Test Engineer 01/2008 to 11/2009

• U.S. Military Joint Air-to-Ground Missile Project Lockheed Martin.

• Performed High Frequency Antenna Measurements on Missile’s Beam Forming Network.

• Compiled all final data analysis reports (Gain, Polarization and Directivity).

• Completed Missile Project 4 months ahead of schedule

• GLOBALSTAR Communication Satellite Project (Thales Alenia Space Program) EMS Technologies.

• Performed S-Parameter testing using Agilent 4-Port Network Analyzer Model N5230A.

• Controlled Network Analyzer and Environmental Testing Equipment using Agilent VEE ATE test program.

• High Power RF Testing (250 Watts @ 2.5GHz S-Band) on Globalstar's 8-Input Butler Matrix.

• Very experience in vacuum, temperature cycling and mechanical vibration testing.

• Performed RF testing using Network and Spectrum Analyzers (Phase Noise, Insertion loss, Return loss, S-Parameters, Gain, Group Delay, and Channel Power, using QPSK, QAM-16 and QAM-256 modulation).

COMVERGE ENERGY INTELLIGENCE 11/2006 to 12/2007

Senior Test Engineer

• Visual Basic Programmer and Test Fixture Designer for RF Power Monitoring Stations.

• Designed Automated Computer Control Testing Stations using Agilent's Network and Spectrum Analyzers.

• Verified Texas Instruments MSP430 Microcontroller Firmware for Remote Thermostatic Control Units using power line communication (PLC) standards.

ERICSSON (Tandberg Television Division) 08/2005 to 10/2006

Senior Engineer for Video Compression Base Repair Department.

• Perform emergency repairs for Advanced Video Compression Encoders and Decoders for NBC, Comcast, DirecTV, Charter, Dish Network, CNN and Time Warner.

• Negotiate contract issues for Video Equipment Rentals.

• Customer Service Representative Responsible for all repairs in North and South America. Experience in Data over Cable System Interface Specification (DOCSIS) Certification for High-Speed Internet Access Applications.

TELLABS CABLE MODEM DESIGN GROUP 5/2000 to 12/2003

Verification Engineer and Lab Manager for Cable Modem Design Group.

Specialist in Data Over Cable System Interface Specification (DOCSIS) Certification for High-Speed Internet Access Applications.

• Perform verification testing for DOCSIS Physical Layer.

• Worked extensively measuring RF Signals using Agilent Victor Signal Analyzer 89441A.

• Utilized SmartBits Packet Generator and Cisco CMTS (uBR7200) to perform DOCSIS testing.

• Beat company’s deadline for Cable Modem development by 2 months and became the first company ever to market a Certified DOCSIS 1.0 Cable Modem.

• Supported 8 North American DOCSIS and 4 European DOCSIS Cable Certifications.

• Redesign electrical circuitry to eliminate EMI incompatibilities for compliance of FCC Regulatory Part 15 Class B.

• Responsible of final testing of modems before shipping and providing required test documentation to CableLabs Certification Board.

SCIENTIFIC-ATLANTA 9/1995 to 5/2000

Test Engineer for Broadband Atlanta Manufacturing Division.

• Responsible for resolving technical production design problems related to RF and Digital testing for DAMA, VSAT and PowerView data transport systems.

• Extremely proficient in the area of GenRad In-circuit Test (ICT) design and maintenance.

• Performed RF testing using Network and Spectrum Analyzers (Phase Noise, Insertion loss, Return loss, S-Parameters, Gain, Group Delay, Channel Power, QPSK, QAM-16 and QAM-256).

• Designed 12 Automatic Testing Stations (ATE), 22 test fixtures, 16 Test Programs (VB5) used in the testing of modems and other complex video, digital audio and data processing modules.

EDUCATION:

• Bachelor of Science Degree, Major: Electrical Engineering (RF and Digital Electronics) University of Louisville, Louisville, KY.

• United Electronics Institute (Electronic Technology), Louisville, KY.

• Iowa State University Extension (Mathematics), Cedar Rapids, Iowa.

• College of DuPage (Mathematics), Glen Ellyn, IL.

• New York State University (Mathematics, Electronics), Farmingdale, NY.

• Gwinnett College of Technology (Visual Basic) Lawrenceville, GA.

SECURITY CLEARANCE:

• U.S. Government Secret Security Clearance (easily renewable thru November 2011).

SOFTWARE & PROGRAMS:

• TCL/TK Scripting, National Instruments LabView & TestStand, Agilent VEE, Microsoft's Visual Studio, C++ and Visual Basic.

PROFESSIONAL TRAINING & SEMINARS:

• National Instruments LabView Basics I & II (MicroCraft Corporation).

• Microwave Antenna Measurements (California State University).

• Radar Cross Sectional Measurements (Technology Service Corporation).

• Modern Microwave Measurements and Microwave Circuit Design I & II (UCLA).

• RTE-6/VM Computer System Manager and Session Monitor (Agilent).

• Advanced Electromagnetic Interference Solutions (Don White Consultants).

• 8510 Network Analyzer Measurement Course (Agilent).

• Phalanx Weapon System 400 Hours Troubleshooting Course (Department of Defense, DoD).

• Federal Communications Commission First & General Class Radiotelephone License with Radar Endorsement.

• Radiological Safety Officer's Training (Georgia State University).

• Siemens S5 PLC Maintenance I & II (Siemens Corporation).

• Model 2022A Automatic Antenna Analyzer Operations (Scientific-Atlanta).

• Effective Negotiating Dr. Karrass, Center for Effective Negotiating.

Other Past Projects and Highlights:

DAMA, VSAT and PowerView Video, Audio and Data Transport Projects (Cisco/Scientific Atlanta).

Designed 12 Automatic Testing Stations (ATE), 22 test fixtures, and 16 Test Programs (Cisco).

Globalstar Cellular Satellite Communication Project (European Space Agency).

Navy's Phalanx Close-In Weapon System Radar Professional Ku-Band 10.95-14.5 GHZ (General Dynamics / Raytheon).

Stealth B2 Bomber (Air Force / Electromagnetic Sciences Inc.).

Space Shuttle Internal Lighting System (NASA / Marconi Circuit Technology Inc.).

S-3A Viking Anti-Submarine Project (US Navy / Rockwell/Collins).

F-15 & F16 Communication System (Air Force / Rockwell/Collins).

Air Force’s B1-B Bomber and Air France Radio Communication System (Rockwell/Collins).

Sidewinder Missile Detonator (US Air Force / Circuit Technology Inc.).

Automatic Antenna Measurement System (MI Technology / Scientific-Atlanta).

Cyclotron Nuclear Fusion Project for Palladium-103 (Theragenics Corp.).

First DOCSIS 1.0 Cable Modem ever built 2002 (Tellabs).



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