Scott Kapuscinski
**** ****** **, *********, ** 37917 Home: 513-***-**** - ********@*****.***
Career Focus
To find employment utilizing my Italian language skills
Core Qualifications
● Customer service ● Word/ Excel
● Communication ● Problem solver
● Situational awareness ● Independent/ Critical thinking
● Bilingual (English, Italian) ● Reading comprehension(750 SAT Verbal)
● Inventory/filing experience ● Telephone skills
● Internet Research ● Data entry
● Proofreading ● Grammar
● Mechanical proficiency ● Filing
● Basic computer tech ● Travel booking
● Articulate ● Reliable
● Self starter
Accomplishments
Travel planning: Booked year long international study abroad, domestic family trips.
Inventory: Priority based arrangement of 10 year old work order files during company acquisition.
Customer Service: 3+ years in hospitality: PF Changs, DeSha's, RubyTuesday
Proofreading/ Reading Comprehension: 1 year bilingual tutor/ homework corrector for adult Italians learning English (Maestroinglese)
Dependability/ Ease of Interaction: No involuntary terminations, Eagle Scout
Telephone Skills:Extensive research/ developing interest calls based on previous mgmt's old client list
Data Entry:Charted stock growth/decline for upstart Internet stock trend site
Employment Summary
Tennessee School for the Deaf High School One on One
November 2011- Present
Roofing
June 2011-October 2011
PF Changs Server
September 2009 to January 2011
PF Changs – Knoxville, TN
Tutor/ Proofreader
September 2008 to February 2009
Maestroinglese – Urbino, Italy
Server
May 2008 to August 2008
DeSha's Tavern– Cincinnati, OH
Backwaiter
July 2007 to May 2008
PF Changs – Knoxville, TN
Server
May 2007 to July 2007
Ruby Tuesday – Knoxville, TN
Sales Associate
October 2006 to July 2007
Express – Knoxville, TN
Data entry/Cold Calls/Marketing research/Bindery
May 2006 to July 2006
Allegra Print & Imaging – Cincinnati, OH
Education
University of Tennessee Knoxville 2009
Knoxville, TN, USA
Italian
BA
Originally pre-med 3 yrs heavy science (Organic chem, physics, etc.)
2x study abroad (6 weeks summer '06, Sep '08-Aug '09) Urbino, Italy: Universita' degli studi. GPA 3.4. Hope/ Academic scholarship maintained throughout.
Houston High 2005
Germantown, TN, USA
University Path
High School Diploma
National Honor Society, Beta Club, Wordsmith, 3.6 GPA, Vice Pr. PRIDE,
AP US Hist, AP World Hist, AP Biology, AP English, AP Statistics
References:
Jeff Gerstanmaier: Owner/ Operator PF Chang’s Knoxville 865-***-****
Randal Matz: Owner Yellow Duck LLC , Scoutmaster 901-***-**** **********@*******.***
Brent Cagle: Landlord, State Trooper 865-***-****