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Customer Service Representative

Location:
Germantown, TN
Salary:
OPEN
Posted:
April 19, 2012

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Resume:

MISTI FULTZ **** WOODMARK DR. CORDOVA, TN ***** P 901-***-**** email:*******@*****.*** OBJECTIVE_________________________________________________________________

To obtain a position utilizing my experience, with a focus on client relations.

WORK EXPERIENCE

2005-present MARY KAY MEMPHIS, TN Customer Service Representative *conduct meetings to recruit representatives *advertise products *receive and deliver orders

2005-2005 RAB MEMPHIS, TN Customer Service Representative *collected on delinquent loan accounts *negotiated suitable payment arrangements *skip-traced accounts *met quota for assigned clients

2003-2005 MARY KAY MEMPHIS, TN Customer Service Representative *conducted meetings to recruit representatives *advertised products *received and delivered orders

2000-2003 HARRAH’S MEMPHIS, TN Customer Service Representative *received high volume of client calls, including catalog requests, itinerary/geography questions *directed calls to proper personnel *processed reservations in a timely manner

1999-2000 MCI MEMPHIS, TN Customer Service Representative *performed cold calls to obtain clientele for company *placed calls to existing customers regarding their services *ensured systems were updated with accurate information

1998-1999 AOL MEMPHIS, TN Customer Service Representative *processed orders for new internet services *provided technical/customer support while multi-tasking through various PC applications *reviewed and answered questions regarding accounts

1997-1998 GTE MEMPHIS, TN Customer Service Representative *processed orders for residential/business telephone services *received inbound calls from potential customers with questions *identified customers needs by using all resources available *kept an open line of communication with field rep regarding directions, special services, etc.

EDUCATION

Germantown High School Germantown, Tn



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