Operations, program, quality, sales, Management

Nancy A. Hesch

**** ******** **. *********, **. *2940

321-***-**** c – 321-***-**** *****.*****@*****.***

Skills Summary

• Engineering Processes

• Management

• Marketing & Sales

• Professional Presentations

• Sales and Marketing • Health and Safety

• Materials Management

• Project Management

• ISO

• Operations Manager

• Quality

• Scheduling

Professional Experience

COMPUTER SKILLS

• Microsoft word, excel and power point.

• Multiple MRP and ERP systems

• Minitab

• Quickbooks and Fishbowl

ENGINEERING:

• Completed detailed work instructions and processes for board, cable, harness, mechanical and potted assemblies

• Reduced defects by 99.99% and increased assembly time by 45%

• Implemented ITAR, UL, Military, and FDA requirements into assembly processes to insure compliance.

• Designed and built fixtures for board, cables and mechanical assemblies

• Designed and built Harness boards for assembly

• Examples available upon request.

ISO:

• Implemeted Work Instructions, logs, Operating procedures and mandatory evidence of compliance for ITAR, UL, Military and FDA requirements and contracts.

• Completed Work Instructions, Operating Procedures, Forms and Logs for all

levels of operations in contract manufacturing for board, cable, mechanical, harness and

potted assemblies

• Trained Employees in all job functions in compliance with ISO procedures.

• Lead Auditor for all outside audits, including 3rd party, and customer audits.

• Internationally - Prepared sister company in Jordan for an American audit.

• Planned and implemented a new cable and harness assembly company

• Examples available upon request

MANAGEMENT:

• Managed up to 70 people at all levels and operation for over 20 years

• Managed Customer Service, Engineering, Quoting, Production, Planning, Purchasing, Quality and Test departments.

• Performed hiring and disciplinary actions

• Manage all aspects of day-to-day operations

• Planned and implemented board Assembly Operation

• Planned and implemented Cable and Harness Operation

• Planned and implemented Mechanical Assembly department

• Planned and implemented Stockroom

• Responsible for Implementing, regulating and maintaining Safety requirements

PRODUCTION:

• Assembly of cables, board and mechanical assemblies

• Managed cable, board and mechanical assembly departments

• Planned and implemented a board assembly company.

• Planned and implemented a cable and harness assembly department.

• Reduced defects, by 99.9% through preventative measures and methods

MATERIALS:

• Negotiated terms and conditions as well as cost. My technical knowledge was especially helpful in proposing alternate parts to replace obsolete parts and offer cost savings

• Implemented and maintained system for approval, use and documentation of alternate parts

• Managed stockroom

• Managed parts flow

QUALITY:

• Inspection to military specs as well as J-STD, IPC 610 and IPC 620 for board, cable and mechanical assemblies.

• Supervisor and Manager of Quality department.

• Trained and managed employees to Mil Spec’s, J-STD, IPC 610 and 620 class 2 and 3.

• Wrote work Instructions and created forms for the Quality department

• Wrote detailed reports for Quality Improvement

• Managed Corrective actions internally and externally

• Certified IPC J-STD Trainer

• Certified IPC/WHMA-A-620 Trainer

• Working on Blackbelt in LSS

QUOTING/ESTIMATING:

• Quoted labor, parts and tooling, ability to meet contract requirements, and terms and conditions

• Trained employees in Quoting/Estimating

• Reviewed contracts for military, commercial, and medical requirements as well as ITAR requirements

• Evaluated capabilities for compliance to requirements

SALES/MARKETING:

• Increased sales in board, cable, harness and mechanical contract manufacturing.

• Lead team in creating brochures, web sites and marketing materials

• Organized and worked many electronics assembly shows; answering technical questions, taking RFQ’s and sales orders etc. Leader in bringing in new business

• Attended and manned electronic shows for a number of our customers.

• Example available upon request

EMPLOYMENT HISTORY

12/2009 - 02/2012 Elreha Controls 550 Gus Hipp Blvd Rockledge Fl, 32955 321-***-****

04/1998 - 12/2009 Applied Manufacturing and Precision Circuits 550 Gus Hipp Blvd Rockledge Fl, 32955 321-***-****

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