Senior Project Manager - PMP

Marty Reed, PMP

***** *. ******* *****

Olathe, KS 66062

Home: 913-***-****

Cellular: 816-***-****

********@*****.***

PROFESSIONAL SUMMARY

I am a versatile, experienced Project Manager with strong business and technical acumen and a proven ability to contribute immediately by increasing efficiency and productivity.

Strengths Include:

• Expertise in all aspects of system and team development and production problem management focusing on the end-user, reduction in total cost of ownership, and increasing productivity.

• Expertise in development, project, and vendor management through the entire SDLC.

PROFESSIONAL ROLES AND RESPONSIBILITIES

- Account Management: Experience with strategic planning and collaboration with cross-functional stakeholders for concept generation to create or enhance products, applications or systems. Experience creating CBA, ROI, project charter, and scope documentation.

- Program & Project Management: Managed projects from an Application Manager, Project Manager and Requirements Manager perspective. Successfully managing the triple constraints (schedule, scope and budget) for multiple concurrent projects in a matrix and outsourced environment. Projects ranged in sizes from less than 1000 hours to 15,000 hours ($75,000 to $3,000,000).

- Development Management - Managed internal and off-shore development teams through multiple development life cycles. Platforms include .NET, JAVA, and 3rd party vendor-based technologies. Team resources were accountable to clients for service level agreements, production support, issue management, development, design, user acceptance testing, and adherence to legal policies. (I.E. Info Security, PCI, and Sarbanes-Oxley (SOX).

- Portfolio/Pipeline Management: Experience managing business pipeline and prioritizing initiative and legacy requirements. This includes continuous direction setting and communication with team and senior corporate leaders.

- Vendor Management: Oversight and responsibility for vendor project management, system development, product management, negotiation and development of SLA’s, MSA’s and SOW documentation.

- Resource Management: Scheduling, forecasting and skill set development of team members. Line Management experience with Business Analysts, System Admins, and Developers.

EXPERIENCE

H&R Block, INC

Kansas City, MO

2002-2010

H&R Block Field Technology

2009 – 2010

Senior Project Manager

• Managed project that upgraded 300 corporate tax offices with new technology and hardware improving experience for over 80,000 customers.

-Managed multiple vendor relationships and schedules to ensure offices were open on schedule and requirements met the stakeholder’s expectations.

-Conducted project planning sessions, communicated major milestones, prepared work breakdown structures, and identified project risks and dependencies.

• Launched progressive, state of the art New York flagship office project that increased national brand awareness to over a million prospective customers a day.

-Led 1.5 million dollar project which included creative content development from a 3rd party vendor, and hardware/software procurement and installation.

-Negotiated multiple vendor contracts and ensured collaboration on multiple deliverables. This included MSA, SOW development and adherence to corporate policies.

H&R Block Corporate Systems

2004 – 2009

Senior Project Manager – HR/LEGAL

• Managed the HR and Legal project portfolios and delivered multiple software deployments for Recruiting, Org Development, and Compensation Departments.

• Line Manager of team supporting high-profile legacy applications including PeopleSoft HRMS 8.8, and a JAVA based internal time tracking system (STAR)

Project Manager – Internal Audit/Risk Management

• Delivered an internally developed Enterprise Risk Management System (ERMS) “dashboard” application to manage and track internal and external risk points.

- Managed data aggregation efforts from over 15 source systems.

- Guided on-shore and off-shore development teams through all phases of product development.

• Managed the development and implementation of a SOX management tool (Financial Control Manager) from requirements gathering to delivery, on time and under budget.

H&R Block Financial Advisors

2002 – 2004

Project Manager

• Led a “matrixed” team through multiple client/server project initiatives.

• Coordinated with multiple project teams to deliver specific data correctly and on-time.

• Delivered CRM and Financial Planning applications

Universal Underwriters Group

Overland Park, KS.

1997 - 2002

QA Project Manager

• Led a team of 10-12 QA Analysts testing a “commercial property” on-line application.

• Established tracking system to help communicate and assess requirements from conception through deployment.

• Load tested web-based applications using Segue’s SilkPerformer and

• Utilized Segue’s Silk Test to regression and functionally test client/server applications.

EDUCATION/CERTIFICATIONS

Project Management Professional #512350 (PMP)

Project Management Institute (2008)

Certified Software Testing Engineer

Quality Assurance Institute (2001)

Bachelor of Science in Business Administration, Management

Columbia College, Columbia, Missouri

TECHNICAL SKILLS

.NET, JAVA, C++, VB, HTML

Advanced knowledge of PMBOK Methodologies. (SDLC, Waterfall, Scrum, Agile, Traditional)

Advanced skills with Project Management Tools (MS Office, Financial, ROI, CBA)

Operating systems: Windows, UNIX, Linux, Mainframe.

Networks: NT networks, Novell networks

Databases: Oracle, SQL and Access.

File/Data transfer: MQ Series, and various other FTP software applications

Graphic/Desktop Publishing: Experience with a variety of graphical/desktop publishing software.

Other: Segue, PeopleSoft 8.8, Crystal reporting, Microstrategy (DSS Agent, DSS Web)

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