Customer Service Sales

Jonathon President

Home: ***(***-****) Address: *601 Cooper Court, Antioch CA 94509 E-mail: ********@*****.***

Objective: To secure a position where my experience, skills and commitment will foster mutually beneficial, long-lasting union.

Skills Summary:

5 Plus Years Experience in Customer Service Via Phones and or In Person

5 Plus Years Retail and or Sales Experience

5 Plus Years Sales Experience

5 Plus Years Data Entry/Cashiering

5 Plus Years Warehouse Experience

Effective problem-solver with innate ability to communicate compatible results

Experience working in diverse environments that pose various challenges

Devoted to achieving exceptional results even in the most miniscule tasks

Work Experience:

Butcher/Slaughterer 2008 to 2012

Cargill Meat Solution. Fort Morgan, CO

As a Butcher my job consisted of me being trained to execute certain cuts with specific orders for various vendors which varied from vendor to vendor. It was also necessary for me to understand and follow all health and safety regulations required in order to distribute product to vendors which minimize contamination. Within this role I would train new hires on the techniques imperative to be utilized in order to provide 100% customer satisfaction within both quality and quantity.

Sales/Customer Service Rep 2006 to 2008

Macy’s Federated. Antioch, CA

As part of my duties at Macy’s I assisted customers via phone and in person in locating merchandise within our store and or at other locations. I also was responsible in the opening and closing of my department which included the registers, rang up merchandise, processed returns and exchanges as well as special orders via, cash, check and or credit card. Additionally, I would open up charge accounts in order to meet my job duties expectations. Other responsibilities included, inventory control, stocking, shipping, auditing, training, shrinkage, developing tags/tickets, markdowns, damage control and ensuring my department had visual appeal. Lastly but not least it was necessary for me to be abreast of any and all sales and or special promotions throughout the store in order to provide outstanding customer service as required.

Material Handler Specialist/Customer Service 2002 to 2006

American Debris Box. San Francisco, CA

I was responsible for customer service via phone and in person. Some of my duties included new business demands and coordination of deadlines. I also was required to identify and sort materials in order to properly discard and or recycle. Additional responsibilities included, procurement, organization, cleaning, transporting, data entry, training, auditing, opening and closing of the facility. I also acted as the warehouse foreman in which I single handedly created and facilitated all aspects of warehouse operations. Set up layout and space management; work organization and procedures. Worked directly with the owner to provide superior product to customers and build a successful business brand. Guaranteed all services and or orders were timely prepared for shipment or customer pick up. Implemented cost reduction principle in all aspects of warehouse transactions and activities. Directly communicated with customers-vendors on all orders and account preferences. Established an Emergency Response Program for warehouse.

Team Leader Handler 2001 to 2002

Fed-Ex. Oakland, CA

I was responsible for unloading freight off trucks and planes as well as uploading merchandise systematically for organizational structure which was instrumental in quantity and quality efficiency. Other responsibilities included following safety guidelines, lifting, proper bending and reaching techniques in order to minimize the potential work related injuries.

Education

Professional Level of Hands on Experience within Customer Service 2002 to 2008

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