Project Manager Quality Assurance

CARLA S BRANNON

*********@***.***, 704-***-****

IT Project Manager, Integration, Data Management, Infrastructure, Testing

PROFESSIONAL SUMMARY: Results driven Sr. Project Manager with over 10 years experience of in-depth IT project oversight and business management. Strategically and successfully implement large, complex systems conversions, coordinate risk management activities, process improvement, sustaining audit and compliance standards; managing allocated budgets of $1-40 million dollars on time and on budget. Successful achievement demonstrated in the fast-paced world of Financial Management, Global Supply Chain and Fortune 500 companies while managing, motivating, and guiding teams.

PROJECT METHODOLIGIES:

ITIL Services Management Certification

SDLC, DMAIC, Agile, Waterfall

ECMS, PCM Web, Clarity Banking Tools

CMMI Process Improvement

KNOWLEDGE, SKILLS AND ABILIITIES

• Ability to think strategically (big picture); lead matrix team and stakeholders to application delivery

• Proven results in application delivery against commitments

• Significant experience with application development at a senior level

• Proven ability to manage and direct virtual teams

• Proactively resolve project risks, issues and conflicts

• Excellent ability to communicate/present to all levels of the organization, including executive management, participate in new business development efforts

ETTAIN GROUP, Charlotte, NC Sep 10 – Mar 11

Technical Delivery Lead

Bank of America

E-COMMERCE, GLOBAL MARKETS, DEPOSITS, SMALL BUSINESS and CREDIT CARDS LINE OF BUSINESS

• Provide IT project leadership to global, enterprise application teams within the banking industry

• Simultaneously manage Work Break-down Structure of 6-8 projects that have impact across e-Commerce, global markets, deposits, small business and credit card lines of business

• Maintain communications and report updates to project stakeholders including team members, peers, managers, customers and vendors across multiple business units to meet business solutions

• Identify Clarity resources appropriate to scope, assign resource hours in IFM, monitor burn rate, update budget reports and present financials to leadership

• Manage work plan, milestones and deliverables in MS Project, analyze and report project status

• Assist in defining scope, perform project planning, update Work Plan, Nexus, Pipeline and Dashboard

• Oversee Business Requirements Document, Technical Design Documents, IRM and CAB checkpoints

• Direct internal and external resources, working collaboratively with Senior Business Analysts, Data Warehouse teams and vendor through end-to-end deployments, data integration, change management request, testing, and implementation

• Responsible for understanding problems, identify and eliminate obstacles, develop mitigation / contingency plan; bringing issues to resolution

Technologies: Banking Tools, IFM, Clarity, PCM Web, ETL, Data Warehouse, SOA, Web Services, Oracle, XML, WSDL, XSD, Java, Quality Center, MS Project, Visio and PowerPoint, DMAIC, ITIL, Agile, and CMMI

JACOBS TECHNOLOGY, Dayton, OH Jun 09 - Sept 10

Senior Project Manager

Department of Defense, Wright Patterson Air Force Base, Electronic Systems Group

COMPREHENSIVE COST AND REQUIREMENT ENTERPRISE FINANCIAL MANAGEMENT SYSTEM

• Provide project leadership for major, complex application deployments on behalf of the Program Management Office within $32 million budget

• Manage 4 large scale, end-to-end software development life cycle applications and day-to-day project activities of financial management systems utilizing SDLC and ITIL methodologies

• Financial management initiatives and deployment Release Management schedule averaged 1-3 years

• Interact and negotiate with senior and executive management on a regular basis

• Manage project scope, direct cross-departmental, virtual teams, work closely with application teams

• MS Project used to create project plans, project schedules, identify key milestones, facilitate Quantitative Risk assessment

• Provide project status, maintain project standards, processes and methods, provide ECMS updates

• Participate in organizational planning, strategic/tactical direction and execution of company mission

• Direct IT merger events, decommission legacy data center, conversion of system / infrastructure

• Accountable to meet IEEE regulatory compliance standards and responsible for passing system audits

• Point of contact, providing communication with vendors, stakeholders, leadership and team

• Facilitate quality assurance testing, ensure test results and Planned Change Requests are documented

• Create project documentation, conduct team and milestone review meeting

Technologies: Client/server, Oracle, OIM, SOA, Web Services, Data Warehouse, ETL, XML, Java, Quality Assurance, Quality Center, Agile, DMAIC and ITIL methodologies, Microsoft Project, Visio and PowerPoint

DSD LABS, Dayton, OH Nov 08 - May 09

Senior Project Manager

Department of Defense, Wright Patterson Air Force Base, Supply Chain Management

LOGISTICS INSTALLATION & MISSION SUPPORT ENTERPRISE APPLICATION

• Provided project management, business analysis and software development expertise in support of the Air Force Global Logistics Supply Chain enterprise web application

• Prepared project plans and schedules, software development lifecycle reviews using Microsoft Project, Visio and PowerPoint, presenting status to senior leadership

• Documented and tracked status of 20 supply chain projects; 6-8 projects managed simultaneously; additional projects phased in as production release iterations were met

• Provided full life cycle project management, analysis and process re-engineering expertise in support of $40 million Global Logistics Supply Chain enterprise dashboard real-time metrics

• Consult with Subject Matter Experts and technical team, resulting in consistent process and accurate ad hoc reporting across the enterprise

• Leveraged data warehouse / business intelligence reports, generated in Excel, to conduct data analysis and measure metrics; assisting leadership in process improvement business decisions

• Process flow chart diagram, implementation schedules and project plan presentations to leadership using Microsoft Project, Visio and PowerPoint

• Communicated project related issues, assess quantitative risk, identify process gaps, mitigate issues while implementing process re-engineering goals

• Coordinate with application teams and Subject Matter Experts to gather requirements and create business requirements documents, collect, analyze and interpret functional / technical requirements; ensuring requirements are consistent with supply chain business rules and enterprise capacity planning

• Facilitated large-scale QA test teams, user acceptance testing and bug fix validation to eliminate errors

• Manage pre-production and production network server specifications, setup, install and uninstall

Technologies: Data Warehouse, ETL, Oracle, OIM, SOA, Web Services, XML, Java, Business Intelligence Objects, QA, Agile and ITIL methodologies, Microsoft Project, Visio, PowerPoint, Performance load testing

HARRIS IT SERVICES, DAYTON OH Oct 04 – Oct 08

Project Manager III / Configuration Manager

Department of Defense, Wright Patterson Air Force Base, Acquisitions

ACQUISITIONS WEB TOOLKIT

• Applied IT best practices, system analysis and software development expertise, leading all stages of software development lifecycle, utilizing SDLC and ITIL methodologies across $1 million budget

• Managed project planning and coordination of 6 end-to-end application / infrastructure projects ranging from medium to large scale and complexity, update and monitor status using MS Project

• Worked directly with application teams and Subject Matter Experts to identify requirements, create design demos, schedule development and release cycles with deployments of 3 months to 1 year

• Excelled at assessing risk, meeting standards and regulatory compliance

• Responsible for applying process improvement guidelines, passing system audits, maintaining system certification for all IT systems, maintain ECMS portfolio management documentation

• Microsoft Project and PowerPoint were used in preparing project plans and monthly status reports

• Point of contact with senior leadership, site manager, vendors and customers

• Managed national teams, directly supervised 10-20 IT staff and all day-to-day activities

• Evaluate team members' work performance, leave requests, interview and select IT staff for hiring

Technologies: Visual Basic, .NET, SQL Server, Microsoft Project, PowerPoint, Quality Assurance, IT infrastructure, DMZ, Firewalls, SSL, VERITAS, FTP, Web and Application Servers

Education:

Associate Degree: Computer Information Technology, Sinclair Community College, OH, 1996

Associate Degree: Business Management, Sinclair Community College, OH, 1984

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